/
© 2026 RiffOn. All rights reserved.
  1. Embracing Marketing Mistakes
  2. Inside the Haircare CGI Mishap That Stopped a Campaign
Inside the Haircare CGI Mishap That Stopped a Campaign

Inside the Haircare CGI Mishap That Stopped a Campaign

Embracing Marketing Mistakes · Dec 4, 2025

A costly CGI conditioner ad gets rejected for an embarrassing reason, teaching a powerful lesson in the importance of candid client feedback.

A Single Piece of Vivid Feedback Can Permanently Reframe Creative Perception

Once a specific, visceral comparison is made about a creative asset—like a conditioner looking like "cum"—it can be impossible for the team to unsee it. This type of feedback instantly validates the client's concern and highlights the risk of creating an unintentional, damaging meme, rendering the creative unusable.

Inside the Haircare CGI Mishap That Stopped a Campaign thumbnail

Inside the Haircare CGI Mishap That Stopped a Campaign

Embracing Marketing Mistakes·3 months ago

Junior Employees Can Become Unofficial Channels for Awkward Client Feedback

Senior clients may bypass formal reporting lines to deliver sensitive or embarrassing feedback directly to junior staff. This can happen when they are uncomfortable discussing a topic with senior managers, putting the junior employee in the difficult position of relaying awkward but critical information up the chain.

Inside the Haircare CGI Mishap That Stopped a Campaign thumbnail

Inside the Haircare CGI Mishap That Stopped a Campaign

Embracing Marketing Mistakes·3 months ago

Reusing Ad Footage Can Backfire Without Fresh Creative Oversight

A common cost-saving advertising practice of recycling footage from old commercials can lead to unforeseen creative disasters. In this case, CGI-ing a new conditioner product onto old hair footage resulted in a visual that was comically inappropriate and required a costly redo after a week of work.

Inside the Haircare CGI Mishap That Stopped a Campaign thumbnail

Inside the Haircare CGI Mishap That Stopped a Campaign

Embracing Marketing Mistakes·3 months ago