An event manager forgot to book a venue for an entire session. Because she had a strong, long-standing relationship with the venue, their team went above and beyond to move other bookings and resolve her crisis, saving the event from cancellation.
After completely fixing a critical booking error with no negative impact, an event manager informed her director that everything was handled without disclosing the near-disaster. This tactic of managing up protected her reputation and avoided creating unnecessary stress for leadership.
An event manager, solely responsible for all logistics for 30 events in three weeks, made a major booking error. This demonstrates that assigning high-volume, complex projects to a single person without support turns them into a single point of failure, making critical mistakes almost unavoidable.