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  1. Growth Hacking Culture
  2. The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw
The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture · Sep 14, 2025

Disability inclusion isn't just compliance; it's a driver of profitability, innovation, and talent retention. Overcome bias with process.

Accommodations Are About Changing Tools, Not Lowering Performance Standards

A common misconception is that accommodating employees means accepting lower output. The correct approach is to maintain the same performance, attendance, and safety standards for everyone, but to provide different tools and methods—the accommodations—to help employees meet those standards.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

The Rise in Neurodivergent Talent Is a Direct Result of Mainstream Education Success

The growing number of neurodivergent candidates is not just a trend driven by new diagnoses. It is a positive outcome of an educational system that successfully mainstreamed students, teaching them skills to manage their differences and thrive, creating a valuable new talent pipeline for employers.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

All Employees Judge Company Culture by How Disabled Colleagues Are Treated

Non-disabled employees closely observe how their company handles disability accommodations. Fair and supportive processes create psychological safety for the entire workforce, boosting retention as employees see a potential safety net for their own future needs.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

Individual Managers' Biases Make Them the Biggest Liability in Disability Inclusion

Leaving accommodation decisions to individual managers introduces personal bias, fear, and legal ignorance, creating massive risk. The solution is a standardized process where managers immediately escalate any disability-related issue to a trained, centralized HR team.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

Gen Z Expects Managers to Proactively Address Their Mental Health Struggles

Unlike previous generations who valued privacy, employees under 30 expect supervisors to recognize when they are struggling with mental health or burnout and to offer solutions. Two-thirds of this demographic expect this proactive support, forcing a fundamental shift in management style.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

The Disability Employment Gap Hits Lower-Wage, In-Person Roles Hardest

Salaried, remote professionals can often self-accommodate. The disability employment crisis is concentrated among lower-wage workers whose jobs require physical presence and are subject to more rigid management, as 90% of accommodation requests come from the lower half of the pay scale.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago

Fear of Accommodation Costs Is an Illusion; Inaction and Legal Fees Are the Real Expense

Companies wrongly assume accommodating disabilities is expensive, but most solutions cost under $300. The true financial drain comes from legal fees, consultant costs, and lost productivity resulting from managers making biased, fear-based decisions instead of seeking simple solutions.

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw thumbnail

The Hidden ROI of Disability Inclusion: Why Accommodating Employees is Good for Business with Rachel Shaw

Growth Hacking Culture·5 months ago