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Intention and Delegation with Tom Heiser

Intention and Delegation with Tom Heiser

Revenue Builders · Sep 28, 2025

Great leaders use "Commander's Intent" to provide clear objectives, empowering teams with true autonomy and accountability for superior results.

Managers Signal a Task's True Importance by Consistently Inspecting Its Progress

When a manager assigns a task and never follows up, employees perceive it as unimportant. Consistent inspection—whether through formal reviews or informal check-ins—communicates that the work is a priority, which keeps the team honest and motivated.

Intention and Delegation with Tom Heiser thumbnail

Intention and Delegation with Tom Heiser

Revenue Builders·5 months ago

Leaders Demotivate Teams by 'Empowering' Them While Holding a 'Pocket Veto' on the Outcome

When leaders ask for input but have already decided on the outcome, it creates a 'charade' of empowerment. This practice is incredibly demotivating for team members who believe they have genuine autonomy, only to find out their work was irrelevant.

Intention and Delegation with Tom Heiser thumbnail

Intention and Delegation with Tom Heiser

Revenue Builders·5 months ago

The Military's 'Commander's Intent' Model Identifies Employees Who Thrive With Autonomy

'Commander's Intent' describes an employee's ability to grasp a leader's high-level goal and execute creatively, often exceeding expectations. This framework helps leaders identify who can handle autonomy versus those who require step-by-step direction, enabling better task alignment.

Intention and Delegation with Tom Heiser thumbnail

Intention and Delegation with Tom Heiser

Revenue Builders·5 months ago