/
© 2026 RiffOn. All rights reserved.

Get your free personalized podcast brief

We scan new podcasts and send you the top 5 insights daily.

  1. The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
  2. Asana CMO Prachi Gore on realizing AI's true potential for marketing operations
Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX · Jun 8, 2026

Asana's CMO explains why individual AI productivity creates team friction. The solution: shift from solo tools to integrated 'AI teammates'.

AI Creates a Productivity Paradox, Boosting Individual Output While Stalling Team Velocity

Individual marketers using AI generate more content and ideas, but this creates fragmented work. The time saved on tasks is then lost coordinating disparate outputs and manually connecting different systems, resulting in no net gain in overall team productivity or campaign speed.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

Shift from Personal AI Assistants to Integrated "AI Teammates" to Overcome Workflow Fragmentation

Treating AI as a personal assistant solves individual tasks but not team coordination. The solution is to deploy "AI Teammates"—integrated agents with specific roles, permissions, and the ability to work with multiple stakeholders within a shared workflow, autonomously moving projects forward.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

Human "Taste Making" Becomes the Core Differentiator as AI Handles Rote Work

As AI automates orchestration and process management, the primary human contribution shifts to "taste making." This is the unique ability to apply judgment, creativity, and strategic nuance to elevate AI-generated work from average to exceptional, making it a critical new skill.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

Leaders Must Instill an "Agents First" Mindset and Reframe All Employees as AI Managers

To truly leverage AI, teams need a new operating model. The first step for any task should be asking, "Can an agent do this?" This reframes every employee as a manager who must onboard, provide context to, and direct their AI teammates, fundamentally changing how work is approached.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

AI Increases the Value of Human Experience for Superior Prompting and Quality Control

Contrary to fears of devaluing expertise, AI makes deep experience more critical. Seasoned professionals can better prompt, guide, and spot flaws in AI output. This "context engineering" skill, honed over years, is essential for steering AI from generic results to high-quality, strategic outcomes.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

AI Search Collapses the Marketing Funnel by Providing Synthesized Answers Directly to Buyers

The traditional buyer journey is being upended as users turn to AI search for direct, synthesized answers, bypassing top-of-funnel discovery on brand websites. The marketing focus must shift from traditional SEO to a new discipline of influencing AI recommendation engines to ensure brand inclusion.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago

Measure AI's Impact on Growth and Efficiency, Not Raw Output Volume

The success of AI in marketing should not be measured by the quantity of content or ideas generated, which can create chaos. Instead, leaders must track its impact on core business metrics like revenue growth and operational efficiency. The goal is enabling a 10-person team to operate with the impact of a 100-person team.

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations thumbnail

Asana CMO Prachi Gore on realizing AI's true potential for marketing operations

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX·2 months ago