/
© 2026 RiffOn. All rights reserved.
  1. The Marketing Millennials
  2. How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354
How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials · Oct 3, 2025

Unlock LinkedIn growth with low-fidelity video. Heike Young explains how authentic, humorous content outperforms big budgets and builds brands.

Your Best Company Spokesperson Is the Most Engaging Employee, Not the Highest-Ranking Executive

Companies often default to using senior executives as spokespeople, assuming title equals authority. However, audience engagement is driven by delivery and personality, not job title. Prioritize employees who are naturally compelling speakers—even if junior—to create more effective content like webinars and podcasts.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

High-Production B2B Video Fails by Reading as an Ad, Hurting Organic Engagement

Overly polished video content in B2B can signal "advertisement" to users, causing them to disengage. Lower-fidelity, more authentic content often performs better because it feels more organic and native to social media feeds, focusing on the message rather than slick production.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

Overcome On-Camera Awkwardness by Systematically Analyzing Your Own 'Cringey' Videos

Many professionals avoid video because they dislike watching themselves. Instead of ignoring this discomfort, lean into it. Methodically re-watching your videos is the fastest way to identify and correct awkward delivery quirks, like repetitive blinking or verbal tics. This self-analysis is a critical step to becoming a more polished presenter.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

If All Your Social Content Is a Hit, You Aren't Taking Enough Creative Risks

A perfect track record of high-performing content indicates a content strategy that is too safe. Occasional "flops" are not failures; they are crucial data points that help you find the creative boundaries and discover new, resonant topics. Consistently testing and pushing limits is necessary for long-term growth and innovation.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

Use Budget and Speed-to-Market Data, Not Just Performance, to Sell Low-Fi Content Internally

To convince leadership to adopt low-production content, go beyond performance metrics. Frame the argument around business efficiency: highlight the drastically lower budget and the ability to be more timely by reducing production time from months to days. This combination is more compelling than engagement data alone.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

Use Competitors' Social Media Wins to Create Internal Pressure for Lo-Fi Content

When leadership resists a modern, low-budget content approach, use social proof as leverage. Find examples of competitors succeeding with this exact strategy (e.g., TikToks, lo-fi videos). Presenting this evidence creates social pressure and a sense of urgency that is often more persuasive than a theoretical pitch.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago

Market to B2B Professionals as Whole People Who Also Binge 'Love Island', Not Just Work Personas

B2B marketing often assumes a sterile, professional-only mindset. This is flawed. The same person scrolling LinkedIn during the day also binges consumer entertainment at night. B2B content should embrace humor and personality, recognizing that you're always marketing to the same multifaceted human being.

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354 thumbnail

How to Make B2B Content Actually Exciting with Heike Young, Head of Content, Social, and Integrated Marketing at Microsoft | Ep. 354

The Marketing Millennials·5 months ago