Get past gatekeepers by acting like an important person, not a salesperson. First, "slide by" with minimal information. If pushed, lead with your trigger/context and put pressure back on them. If pushed again, use social proof. This gradually reveals information while maintaining an air of authority.
Don't use a generic opener. Lead with a specific trigger or context about the prospect, acknowledge it's a cold call, and then ask for 30 seconds of their time. This personalized approach makes every opener unique and more engaging, increasing the chances they'll listen.
When you need to influence a decision-maker you can't reach directly, craft a "forwardable email." You're not writing an email *to* your champion; you're writing it *through* them. The content is tailored for the end recipient but sent by your champion, effectively "renting" their internal credibility and reputation.
Stop trying to convince executives to adopt your priorities. Instead, identify their existing strategic initiatives—often with internal code names—and frame your solution as an accelerator for what they're already sold on doing. This dramatically reduces friction and speeds up deals.
When entering a new domain, don't feign expertise. Build trust faster by openly admitting "I don't know" and explicitly leaning on stakeholders for their subject matter knowledge. This positions you as a partner who values their expertise, rather than an outsider imposing solutions.
If a prospect says "no" to your permission-based opener but doesn't immediately hang up, use that brief moment to provide context. State a relevant trigger (like hiring) and social proof to pique their curiosity and potentially salvage the call.
To sell effectively, avoid leading with product features. Instead, ask diagnostic questions to uncover the buyer's specific problems and desired outcomes. Then, frame your solution using their own words, confirming that your product meets the exact needs they just articulated. This transforms a pitch into a collaborative solution.
Sellers often adopt an overly formal, academic persona when speaking to executives, which creates distance. In reality, executive conversations are simple, direct, and unpretentious. Drop the jargon and complicated words. Your goal is clear communication, not demonstrating your vocabulary.
When approaching someone, anticipate their mental checklist of objections and neutralize them upfront. Mentalist Oz Perlman did this by establishing a time limit ("I only have a minute"), building credibility ("the owner brought me in"), and removing the fear of a transaction, all within seconds.
Instead of approaching leaders first, engage end-users to gather 'ammunition' about their daily pains. They may not have buying power, but their firsthand accounts create a powerful internal case (groundswell) that you can then present to management, making the approach much warmer and more relevant.
In the first minute of a cold call, resist the urge to pitch your product. Instead, lead with a 'reverse pitch' that focuses entirely on the prospect's potential problems. This approach is three times more effective than using solution-focused language, as it speaks to what the buyer actually cares about.