For expensive products, build a sales process that mandates prospects consume at least two pieces of long-form content. This reverse-engineers the trust-building process, turning cold leads into qualified buyers who are ready to purchase.
Related Insights
A critical mistake in content creation for sales is leading with a product pitch. Instead, content should share insights that highlight a customer's problem, sparking a conversation. This strategy positions the salesperson as a trusted advisor who guides the buyer to the solution, rather than just a vendor pushing a product.
Go beyond persuasion during a sales call. Use "pre-suasion" to shape the conversation's context beforehand. By strategically sending relevant content, links, and discussion topics, you can prime the prospect to focus on your strengths, making the eventual sales meeting far more effective.
Counterintuitively, a low-priced "tiny offer" requires a comprehensive, long-form sales page when targeting cold audiences. With no pre-existing trust, the page must do all the work of building credibility, telling a story, and overcoming risk with testimonials and guarantees, just like a high-ticket product.
To stay top-of-mind with prospects who aren't ready to buy, map out the critical decisions they'll face around a compelling event. By providing resources that help them navigate these inherent challenges (e.g., compliance, tax), you become a trusted advisor, not just another vendor waiting for an opportunity.
The amount of time a prospect spends with your content is the key predictor of how much money they will ultimately spend. Structure all marketing to maximize this engagement time, as it directly builds purchase intent and trust.
Overly nurturing content often attracts 'non-buyer energy'—people who are inspired but never purchase because you've given everything away for free. Shift to 'activating' content that embodies conviction and authority, which mirrors possibility and attracts buyers ready to invest immediately.
A free 5-day challenge can systematically break a core limiting belief each day. This builds sufficient trust with completely cold audiences to sell high-cost offers directly, bypassing the need for a complex, low-ticket front-end product.
A common content marketing mistake is giving away tactical "how-to" steps, leaving nothing to sell. Instead, educate your audience on the conceptual "what" and "why" (declarative knowledge). This builds trust and demonstrates expertise, creating demand for the step-by-step implementation (procedural knowledge), which is your paid product.
Overtly plugging your product triggers defensiveness. Instead, create high-value "edu-sales" content that subtly mentions your tool as one part of a solution, or even has no call-to-action at all. This builds trust and makes people actively seek out what you're selling.
The common myth is that low-ticket buyers are low-quality leads. In reality, someone who pays for a small product is often more qualified and converts to a high-ticket offer at a much higher rate than someone who only consumes free content, like a webinar.