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The primary obstacle to scaling in-store media isn't a lack of measurement technology, but a fundamental disagreement between brands, retailers, and agencies on what success looks like. Different teams use separate scorecards and KPIs, creating friction and preventing a unified investment strategy.

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Brands often separate trade marketing and retail media budgets, creating strategic gaps. This mirrors the early days of programmatic advertising, where direct sales and automated ad teams were siloed. The solution requires a holistic approach to workflows and relationships, not just reallocating funds between competing P&Ls.

CFOs and CEOs are noticing a major discrepancy: marketing ROI reports look positive while actual business results are soft. This is because legacy metrics from agencies justify spend on outdated channels, obscuring the lack of tangible impact.

When viewed through a holistic lens that includes all in-store sales, digital screens and audio frequently show a higher return than online ads. This is because the vast majority of retail revenue still occurs in the physical store, so by ratio, investments targeting that environment naturally deliver superior performance on a dollar-for-dollar basis.

While inconsistent measurement across retail media networks is a problem, brands shouldn't wait for an industry standard. Instead, they should define their own measurement methodology and bring it to RMN partners. This allows brands to leverage proprietary consumer insights for a competitive advantage, rather than leveling the playing field with a universal standard.

The expectation of one-to-one attribution, conditioned by digital metrics like ROAS, is ill-suited for the complex, "messy" physical store environment. This approach oversimplifies shopper behavior and ignores numerous contributing factors like price, placement, and promotion, leading to flawed analysis.

The retail media industry has moved past its initial "exuberant growth phase" into a more mature, operationally-focused stage. Future success hinges not on simply adding more networks, but on achieving tighter integration between media teams, merchants, and the core retail business to drive efficiency and alignment.

If a brand's media plan heavily favors bottom-funnel channels and looks the same as it did years ago, their measurement is flawed. This indicates they are over-crediting demand capture channels and ignoring the impact of upper-funnel activities that create initial interest.

A poll of marketing leaders revealed their top challenge with MQLs is that "leadership is obsessed with them." The primary barrier to evolving marketing measurement isn't a lack of better metrics, but the deeply embedded cultural and executive buy-in for a flawed, volume-based system.

In low-margin sectors like grocery, chasing sales volume is unsustainable. The true value of retail media lies in improving profitability by driving guaranteed incremental sales and avoiding wasted ad spend on existing customer behavior, directly impacting the bottom line.

Retail Media Networks are competing against digital-only giants like Amazon but aren't fully leveraging their key differentiator: the physical store. By failing to introduce measurement frameworks that capture the immense value and sales volume of their brick-and-mortar locations, they suppress their own valuation and growth potential.