Contrary to social norms, overly polite or vague requests can lead to cautious, pre-canned, and less direct AI responses. The most effective tone is a firm, clear, and collaborative one, similar to how you would brief a capable teammate, not an inferior.

Research from Anthropic labs shows its Claude model will end conversations if prompted to do things it "dislikes," such as being forced into a subservient role-play as a British butler. This demonstrates emergent, value-like behavior beyond simple instruction-following or safety refusals.

Anthropic is publicly warning that frontier AI models are becoming "real and mysterious creatures" with signs of "situational awareness." This high-stakes position, which calls for caution and regulation, has drawn accusations of "regulatory capture" from the White House AI czar, putting Anthropic in a precarious political position.

Treat advanced AI systems not as software with binary outcomes, but as a new employee with a unique persona. They can offer diverse, non-obvious insights and a different "chain of thought," sometimes finding issues even human experts miss and providing complementary perspectives.

Earlier AI models would praise any writing given to them. A breakthrough occurred when the Spiral team found Claude 4 Opus could reliably judge writing quality, even its own. This capability enables building AI products with built-in feedback loops for self-improvement and developing taste.

Features designed for delight, like AI summaries, can become deeply upsetting in sensitive situations such as breakups or grief. Product teams must rigorously test for these emotional corner cases to avoid causing significant user harm and brand damage, as seen with Apple and WhatsApp.

While AI labs tout performance on standardized tests like math olympiads, these metrics often don't correlate with real-world usefulness or qualitative user experience. Users may prefer a model like Anthropic's Claude for its conversational style, a factor not measured by benchmarks.

OpenAI's GPT-5.1 update heavily focuses on making the model "warmer," more empathetic, and more conversational. This strategic emphasis on tone and personality signals that the competitive frontier for AI assistants is shifting from pure technical prowess to the quality of the user's emotional and conversational experience.

Many technical leaders initially dismissed generative AI for its failures on simple logical tasks. However, its rapid, tangible improvement over a short period forces a re-evaluation and a crucial mindset shift towards adoption to avoid being left behind.