Ty Haney, founder of Outdoor Voices, reveals a key community-building step: relinquish brand control. By empowering super fans to host local events, the brand turns them into 'co-owners' of the experience. This generates more authentic engagement and word-of-mouth than centrally-managed marketing ever could.

Endeavor CEO Ari Emanuel calls his focus on live events "the opposite of an AI bet." The logic is that as AI makes digital content abundant, the scarcity and value of real-world, in-person human experiences will skyrocket. This is a powerful counter-narrative that leverages the AI trend to its advantage.

Differentiate marketing channels by their purpose. Use online platforms for broad reach and repeated touchpoints. Reserve offline, in-person events for fostering the genuine, vulnerable connections that are difficult to replicate digitally and are critical for building strong relationships.

In-person meetings are fundamentally more effective for building trust than any amount of digital communication. This trust is the foundation for significant business decisions, as people buy from individuals and brands with whom they've had a positive, tangible experience.

Contrary to fears that AI would devalue events, it has amplified their importance. As digital spaces become saturated with AI-generated content, conferences and meetups are becoming the primary venue for authentic human interaction, original ideas, and building genuine trust.

While competitors focus on scalable AI and digital products, a significant, less-crowded opportunity exists in high-touch, in-person (IRL) experiences. This "anti-trend" approach creates a strong competitive moat and appeals to audiences fatigued by digital overload.

By empowering ambassadors to host local events, Outdoor Voices turned passive fans into active co-owners. This gave events authentic authorship, making them more powerful for attendees and creating a self-perpetuating flywheel of community growth and brand loyalty.

Transform your customer base into a community by hosting exclusive meetups. This strategy builds a "culture machine" where customers feel like family, fostering loyalty and generating organic referrals without a hard sales pitch.

Marketing high-priced in-person events requires less "shtick" than digital equivalents. The inherent scarcity (limited seats), tangible experience, and human craving for connection are powerful, built-in marketing hooks that digital products struggle to replicate authentically.