To shift a services-oriented company to a product mindset, frame productization as a competitive advantage. Repeatable, productized solutions offer greater market differentiation than purely custom builds, leading to more effective competition and new deal wins. This tangible benefit helps secure buy-in from sales and leadership.

Instead of selling software to traditional industries, a more defensible approach is to build vertically integrated companies. This involves acquiring or starting a business in a non-sexy industry (e.g., a law firm, hospital) and rebuilding its entire operational stack with AI at its core, something a pure software vendor cannot do.

To start his marketing agency, the founder created content about his beliefs on the future of social media. This attracted inbound leads from people who resonated with his vision. This strategy applies to any service business: use platforms to share your point of view and establish authority.

Jesse Cole's success stems from "parallel thinking"—the ability to identify a core strategy in an unrelated industry (e.g., Grateful Dead's fan engagement) and apply its principles to his own business. This allows him to import proven models from outside his industry's echo chamber, leading to breakthrough ideas.

Enterprise leaders aren't motivated by solving small, specific problems. Founders succeed by "vision casting"—selling a future state or opportunity that gives the buyer a competitive edge ("alpha"). This excites them enough to champion a deal internally.

In the advertising-heavy personal injury law market, John Morgan’s firm wins by being exceptional at trying cases. He claims 95% of competitors are marketers who can't win in court and must settle for less. His firm’s reputation for securing massive verdicts allows them to reject low offers and achieve superior results and margins.

John Morgan built the legal tech platform Litify for his own firm's needs. He then leveraged his massive case referral network by requiring partner firms to adopt Litify. This created a captive market for his software and streamlined his core business operations, establishing a powerful, self-reinforcing flywheel.

Instead of building a single-purpose application (first-order thinking), successful AI product strategy involves creating platforms that enable users to build their own solutions (second-order thinking). This approach targets a much larger opportunity by empowering users to create custom workflows.

Move beyond selling features by offering a "Business Process as a Service" (BPaaS) solution. This involves contracting directly on the business outcomes clients care about, such as cost savings or revenue optimization. This model delivers an end-to-end capability and aligns your success directly with your customer's, creating a powerful value proposition.