The "attitude vs. aptitude" debate is misleading. Hire the person with the smallest skill gap for the role. For complex roles, hire for intelligence (defined as rate of learning), as smart people can bridge any skill or attitude gap faster.
Since modern AI is so new, no one has more than a few years of relevant experience. This levels the playing field. The best hiring strategy is to prioritize young, AI-native talent with a steep learning curve over senior engineers whose experience may be less relevant. Dynamism and adaptability trump tenure.
Instead of focusing solely on a candidate's current skills, Figma's CEO looks for their 'slope,' or their trajectory of rapid learning and improvement. This is assessed by analyzing their history of decision-making and growth mindset, betting on their future potential rather than just their present abilities.
Prioritize hiring generalist "athletes"—people who are intelligent, driven, and coachable—over candidates with deep domain expertise. Core traits like Persistence, Heart, and Desire (a "PhD") cannot be taught, but a smart athlete can always learn the product.
A person's past rate of growth is the best predictor of their future potential. When hiring, look for evidence of a steep learning curve and rapid progression—their 'slope.' This is more valuable than their current title or accomplishments, as people tend to maintain this trajectory.
When hiring, prioritize a candidate's speed of learning over their initial experience. An inexperienced but rapidly improving employee will quickly surpass a more experienced but stagnant one. The key predictor of long-term value is not experience, but intelligence, defined as the rate of learning.
Ramp's hiring philosophy prioritizes a candidate's trajectory and learning velocity ("slope") over their current experience level ("intercept"). They find young, driven individuals with high potential and give them significant responsibility. This approach cultivates a highly talented and loyal team that outperforms what they could afford to hire on the open market.
In a fast-moving environment, rigid job descriptions are a hindrance. Instead of hiring for a specific role, recruit versatile "athletes" with high general aptitude. A single great person can fluidly move between delivery, sales, and product leadership, making them far more valuable than a specialist.
The "attitude vs. aptitude" debate is flawed. Instead, hire the person with the smallest skill deficiency relative to the role's requirements. For a cashier, attitude is the harder skill to train. For an AI researcher, technical aptitude is. The key question is always: is it worth our resources to train this specific gap?
In rapidly evolving fields like AI, pre-existing experience can be a liability. The highest performers often possess high agency, energy, and learning speed, allowing them to adapt without needing to unlearn outdated habits.
For cutting-edge AI problems, innate curiosity and learning speed ("velocity") are more important than existing domain knowledge. Echoing Karpathy, a candidate with a track record of diving deep into complex topics, regardless of field, will outperform a skilled but less-driven specialist.