Enduring 'stay-up' brands don't need to fundamentally reinvent their core product. Instead, they should focus on creating opportunities for consumers to 'reappraise' the brand in a current context. The goal is to make the familiar feel fresh and relevant again, connecting it to modern culture.

Sephora combats intense competition by applying a "game of inches" philosophy to its physical retail space. Every section, from teen-focused fragrance displays to strategically placed checkout-line minis, is optimized to sell. This meticulous space utilization creates a highly profitable, frictionless customer experience without any "wasted" space.

Walmart's primary view of AI is offensive, focusing on growth opportunities like creating a personalized, multimedia e-commerce experience. This shifts the narrative from AI as merely a defensive efficiency tool to a strategic growth driver, fundamentally changing how people shop.

Goodwill successfully pivoted from a dated thrift store to a trendy fashion destination for Gen Z. It achieved this by creating a "treasure hunt" narrative on social media and opening new stores in higher-income areas to secure better donations, driving revenue past brands like American Eagle.

In a volatile market with unpredictable factors like tariffs and supply chain issues, long-term plans quickly become obsolete. Macy's CEO operates with a "rolling operating forecast" updated weekly, admitting they are on the 27th version for the year, prioritizing real-time data over static, months-old plans.

The traditional model of being either a wartime or peacetime leader is outdated. In today's volatile environment, leaders must be fluid, adapting their style day-to-day to handle both long-term strategic initiatives (peacetime) and immediate crises like unexpected tariffs (wartime).

To manage an overwhelming list of necessary business changes, Walmart's leadership began by clearly articulating what would remain constant: its core values. This provided a stable foundation, making the subsequent, widespread transformation feel more manageable and less threatening for employees.

Technology and AI should not be viewed as replacements for human interaction in a service business. Instead, their purpose is to handle complexity and improve efficiency in the background (e.g., operations, staffing) to free up employees and empower them to provide a better, more human customer experience.

For a mature company like Square, the primary marketing challenge is not building awareness but correcting an outdated public perception. Many customers still associate them with their original 'little white reader,' unaware of the full product portfolio, requiring a strategy focused on education and perception shift.