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A YC partner's most frequent advice to founders is simply, "Have you tried solving the problem?" This question cuts through complex plans and procrastination, revealing that entrepreneurs often over-architect solutions to avoid taking the direct, and often more difficult, path to addressing the core issue.
Instead of asking "What should I do?" when facing a problem like a growth plateau or high churn, effective founders first diagnose the root cause. By asking "why" (e.g., "Why are we plateaued?"), they uncover the specific issue, allowing them to devise a targeted plan instead of guessing at solutions.
Every business model has unavoidable challenges. A service business will always have hiring difficulties; a software company will struggle to find top developers. Mistaking these "features" for solvable "bugs" leads founders to wrongly conclude their entire model is broken, rather than learning to manage its intrinsic complexities.
Don't start by trying to build a massive company. The most successful founders, from Dropbox to Meta, often began by solving a small, tangible problem they personally faced. This process of solving a real problem is the most reliable way to uncover a much bigger, more significant opportunity.
Entrepreneurs mistakenly believe they can eliminate all problems. In reality, challenges are permanent features of any business model. Accepting this prevents you from breaking what's already working in a futile search for a problem-free state, which is the real issue holding you back.
Founders often become emotionally attached to their 'baby'—the solution. Ash Maurya's principle advises redirecting this passion toward the customer's problem. This keeps the team focused on creating value and allows them to iterate or discard solutions without ego, ensuring they build what customers actually need.
Instead of searching for a market to serve, founders should solve a problem they personally experience. This "bottom-up" approach guarantees product-market fit for at least one person—the founder—providing a solid foundation to build upon and avoiding the common failure of abstract, top-down market analysis.
Founders often fall in love with their solution (e.g., drones for wildfires), but solutions are fragile and constantly change. Adrian Aoun advises entrepreneurs to attach themselves to large, stable problems (e.g., life extension), as the problem's existence is guaranteed, providing a durable foundation for the company.
Activities like discovery interviews and seeking design partners often feel productive and validating. However, they are frequently designed to make founders feel comfortable and avoid the difficulty of real selling and deep immersion. True progress comes from uncomfortable, direct actions, not feel-good processes.
The fundamental, and most difficult, role of an entrepreneur is solving problems that haven't been solved before. Many fail by focusing on learning functional skills like marketing or AI integration, which are secondary. The core competency is navigating the messy reality of creating something new.
Customers often suggest solutions (e.g., "add this feature") based on their limited understanding of what's possible. A founder's job is to look past the specific request and identify the core problem or desired outcome. Building exactly what the customer asks for verbatim is a mistake; solving their underlying goal is the key.