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The modern era of PE ops is defined by a move away from generalist ex-consultants. Firms now hire deep functional specialists focused on areas like finance or go-to-market. In Chicago alone, the number of finance-specific ops roles exploded from roughly 15 to over 60 in just a few years.
Mid-market PE firm Gryphon provides megafund-level capabilities with a 40-person operating team. This group uniquely combines former CEOs with functional experts in HR and finance, plus four PhD-level professionals in organizational development, to drive both performance and cultural growth in portfolio companies.
The GFC was a major catalyst for the growth of PE ops. As portfolio companies struggled, Limited Partners (LPs) grew concerned that traditional dealmakers lacked the skills to manage businesses through a crisis. This LP pressure forced firms to professionalize and build dedicated operations teams.
The days of the successful private equity generalist are over. Limited Partners (LPs) now demand deep, specific expertise. A firm claiming to specialize in multiple, disparate sectors is seen as lacking true differentiation and focus—a strategy that may have worked a decade ago but fails in today's competitive market.
The number of operating partners in PE has tripled, but this can be counterproductive. Flooding a portfolio company with functional experts often leads to uncoordinated efforts and confuses management teams. The most effective approach is often more targeted, with a principle that sometimes the best action is no action at all.
The current rush to hire dedicated 'AI Specialists' in PE ops mirrors the 2015 trend of hiring 'Talent Partners.' The speaker predicts that, like talent, AI will not be a siloed function. The specialist role is temporary; the long-term model will require AI proficiency to be a distributed skill across the entire firm.
An M&A lead's primary skill isn't deep expertise in every domain, but the ability to assemble and manage a team of specialists (tax, IT, ops). They must know enough to spot issues and deploy the right expert, coordinating findings to assess valuation and integration hurdles, much like a general contractor on a build site.
Centerbridge initially sought investors equally skilled in PE and credit, a "switch hitter" model they found unrealistic. They evolved to a "majors and minors" approach, allowing professionals to specialize in one area while gaining significant experience in the other. This fosters deep expertise without sacrificing the firm's integrated strategy.
Contrary to hiring functional specialists, the firm's value creation team consists of generalists with strong business acumen. Since their strategy cuts across industries, they believe generalists are better equipped to partner with management, handle complex carve-outs, and serve as interim leaders—skills that are industry-agnostic.
The current trend of small and mid-size PE firms building large, siloed ops teams that mimic mega-funds is unsustainable. The speakers predict a market correction toward smaller, more effective, and more deeply integrated operating teams as firms and CEOs realize the current model is often inefficient.
Early PE was a "cottage industry" focused on finance. Now, with thousands of firms, the leading approach is hands-on business building and operational improvement, marking a fundamental shift in the industry's nature and a key to long-term success.