When discussing AI risks like hallucinations, former Chief Justice McCormack argues the proper comparison isn't a perfect system, but the existing human one. Humans get tired, biased, and make mistakes. The question isn't whether AI is flawless, but whether it's an improvement over the error-prone reality.

AI errors, or "hallucinations," are analogous to a child's endearing mistakes, like saying "direction" instead of "construction." This reframes flaws not as failures but as a temporary, creative part of a model's development that will disappear as the technology matures.

AI is engineered to eliminate errors, which is precisely its limitation. True human creativity stems from our "bugs"—our quirks, emotions, misinterpretations, and mistakes. This ability to be imperfect is what will continue to separate human ingenuity from artificial intelligence.

Leaders often misunderstand AI's probabilistic nature, thinking it's a flaw that will be "fixed." Drawing parallels to chaos theory, the slight non-determinism is an intentional feature that enables creativity and requires building systems with guardrails and human oversight, not seeking perfect predictability.

Product leaders must personally engage with AI development. Direct experience reveals unique, non-human failure modes. Unlike a human developer who learns from mistakes, an AI can cheerfully and repeatedly make the same error—a critical insight for managing AI projects and team workflow.

AI's occasional errors ('hallucinations') should be understood as a characteristic of a new, creative type of computer, not a simple flaw. Users must work with it as they would a talented but fallible human: leveraging its creativity while tolerating its occasional incorrectness and using its capacity for self-critique.

Dr. Li rejects both utopian and purely fatalistic views of AI. Instead, she frames it as a humanist technology—a double-edged sword whose impact is entirely determined by human choices and responsibility. This perspective moves the conversation from technological determinism to one of societal agency and stewardship.

The benchmark for AI reliability isn't 100% perfection. It's simply being better than the inconsistent, error-prone humans it augments. Since human error is the root cause of most critical failures (like cyber breaches), this is an achievable and highly valuable standard.

With pronouncements on AI's impact on human dignity, Pope Leo XIV is framing the technology as a critical religious and ethical issue. This matters because the Pope influences the beliefs of 1.4 billion Catholics worldwide, making the Vatican a powerful force in the societal debate over AI's trajectory and regulation.