Costco's business model is unique: it aims to break even on merchandise sales. This allows it to offer the lowest possible prices, building immense customer loyalty. The company's entire operating profit is derived from its annual membership fees, which represent only 2% of total revenue.

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Rockefeller identified transportation as his largest expense and made it his obsession. Instead of just minimizing this cost, he transformed it into a strategic weapon, negotiating secret rebates that not only lowered his costs but also generated profit from competitors' shipments, effectively funding his monopolistic expansion.

Coca-Cola gave away bottling rights for free in a perpetual contract. This seemingly terrible deal offloaded capital expenditure and operational complexity, enabling rapid, asset-light scaling through a franchised network of local entrepreneurs who built the distribution system.

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Coca-Cola

Acquired·3 months ago

Costco is suing the Trump administration over tariffs, not just as a legal strategy, but as a public relations move. It signals to customers that Costco will fight anyone, even the president, to uphold its core value proposition of saving people money.

A sustainable competitive advantage is often rooted in a company's culture. When core values are directly aligned with what gives a company its market edge (e.g., Costco's employee focus driving superior retail service), the moat becomes incredibly difficult for competitors to replicate.

Escape the trap of chasing top-line revenue. Instead, make contribution margin (revenue minus COGS, ad spend, and discounts) your primary success metric. This provides a truer picture of business health and aligns the entire organization around profitable, sustainable growth rather than vanity metrics.

Use gross margin as a quick filter for a new business idea. A low margin often indicates a lack of differentiation or true value-add. If a customer won't pay a premium, it suggests they have alternatives and you're competing in a commoditized space, facing inevitable margin compression.

In low-margin sectors like grocery, chasing sales volume is unsustainable. The true value of retail media lies in improving profitability by driving guaranteed incremental sales and avoiding wasted ad spend on existing customer behavior, directly impacting the bottom line.

AI analyzes sales, operations, and media data to identify price elasticity across product bands. Brands can then increase prices on premium items where consumers are less sensitive, while keeping prices flat on essentials, thus protecting margins without alienating the entire customer base.

Long-term business sustainability isn't about maximizing extraction. It's about intentionally providing more value (51%) to your entire ecosystem—customers, employees, and partners—than you take (49%). When you genuinely operate as if you work for your employees, you create the leverage for sustainable growth.