Assembled launched with usage-based pricing and no minimums. When the pandemic hit, customers scaled usage to zero, and revenue flatlined. The team initially blamed their product, only later realizing their pricing model made them vulnerable to customers' cost-cutting measures, independent of product value.

SaaS companies often use the traditional top-down sales funnel as their mental model. However, this model is fundamentally flawed because it ends at the 'close' and completely ignores the recurring revenue component, which is the lifeblood of SaaS. The 'bow tie' model is a more accurate representation.

Founders often mistake $1M ARR for product-market fit. The real milestone is proven repeatability: a predictable way to find and win a specific customer profile who reliably renews and expands. This signal of a scalable business model typically emerges closer to the $5M-$10M ARR mark.

Aggregate profitability can mask serious issues. A company's positive bottom line might be propped up by one highly profitable offer while another "bestseller" is actually losing money on every sale. This requires a granular, per-product profitability analysis to uncover.

Katera's initial traction trapped them in a "local maxima." The revenue made it emotionally difficult to pivot from their consulting-heavy model, even though they knew it wasn't a scalable software business due to low product engagement.

While strong marketing is ideal, a business model engineered for high lifetime value (LTV) is a more powerful lever for growth. The enormous profit margins generated per customer create a financial cushion that allows you to scale profitably even with less-than-perfect, inefficient marketing campaigns, crushing competitors who rely on optimization alone.

Many entrepreneurs chase revenue milestones assuming profit will follow. However, poor financial habits scale with revenue. A seven-figure business can still struggle with cash flow if it lacks a system for intentional profitability, proving top-line growth alone is not the answer.

Beyond outright fraud, startups often misrepresent financial health in subtle ways. Common examples include classifying trial revenue as ARR or recognizing contracts that have "out for convenience" clauses. These gray-area distinctions can drastically inflate a company's perceived stability and mislead investors.

The industry glorifies aggressive revenue growth, but scaling an unprofitable model is a trap. If a business isn't profitable at $1 million, it will only amplify its losses at $5 million. Sustainable growth requires a strong financial foundation and a focus on the bottom line, not just the top.