Facing a revenue crisis in the 2008 crash, Tim Guinness made his team redundant but immediately offered to re-hire them at half their salary. This transparent but painful move retained key talent, with nine of ten affected staff accepting. Pay was restored within 15 months.
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CEO Ryan Cohen revealed that GameStop went from over 1,400 corporate employees to just 400, yet became more productive. He argues large corporate teams create bloat, perverse incentives, and delegation of work. The radical downsizing improved focus and business results.
Facing the 2008 financial crisis just after being hired as sales director, Todd Scott proactively took operational control of NBR, scrutinizing every dollar and managing staff who previously reported only to the owner. This extreme ownership earned him a 30% profit-sharing deal 15 months later.
To motivate and retain employees, especially in a challenging market, leaders must shift their perspective from 'they work for me' to 'I work for them.' This servant-leadership approach involves genuinely caring about your team's well-being and success, which fosters loyalty and improves performance.
Ather faced three successive valuation cuts (40%, 50%, 65%) that would kill most startups. They retained their team by being radically transparent about finances, asking for voluntary pay cuts, and building trust by later rewarding those sacrifices with bonuses and equity at the lower valuations.
When faced with total collapse, Harvey Firestone didn't just cut prices. He used the crisis as a filter to identify employees who thrived under pressure and ruthlessly simplified the company, cutting the sales force by 75% and the ad department from 105 to 7.
To conserve cash, especially in a downturn, founders can pay key employees 10-30% below market rate in salary. The key is to compensate for this deficit by offering double or triple the industry standard in equity. This strategy attracts top talent aligned with long-term success while keeping the company's cash burn rate low.
Consistently investing in your team on a personal level builds a reservoir of trust and goodwill called "emotional equity." This makes them more receptive to difficult changes like price increases or new strategies, as they believe you have their best interests at heart.
To manage the fallout of the failed Adobe deal, Figma offered a voluntary exit package (3 months pay) to anyone no longer committed. This 'Detach' program filtered for motivation, ensuring the remaining team was fully bought-in for the intense period ahead, with only 4% taking the offer.
When COVID decimated ride-hailing, Bolt rejected mass layoffs common among competitors. They opted for a universal 20% salary cut, with leadership taking more. This preserved their team's talent and morale, allowing them to aggressively pivot to food delivery and capture significant market share from paralyzed rivals when the market recovered.
When SpeedSize had less than two months of runway, the co-founders immediately stopped their own salaries. This created a personal sense of urgency, forcing them to solve the cash problem before it impacted the entire team, whose salaries were still months from being at risk.
