After addressing a prospect's concern, don't assume you've solved it. Explicitly ask if your explanation was sufficient by asking, "Was that enough to satisfy your concern?" This simple check ensures the issue is truly resolved and prevents it from resurfacing later to kill your deal. Most reps answer and move on, which is a critical mistake.

Don't hang up immediately after booking a meeting. Invites from new contacts often require manual acceptance to appear on a calendar. To prevent no-shows caused by a missed invite, stay on the line and ask the prospect to confirm they've received and accepted it.

Acknowledge that prospects are evaluating competitors. Instead of fearing this, proactively schedule a follow-up call specifically to help them compare your solution against others. This builds trust, positions you as an advisor, and keeps you in control of the sales cycle.

Sellers often avoid scheduling a live proposal review because they fear creating friction. However, this avoidance is what causes prospects to ghost. A live walkthrough is essential to eliminate ambiguity, handle objections, and secure commitment, preventing the deal from stalling.

Before investing time to create a perfect offer, secure a conditional commitment by asking, 'If I can deliver on these specific things we've discussed, do we have a deal?' This tactic prevents the prospect from backing out to 'think about it' and ensures your efforts are aligned with a committed buyer.

Avoid "dead phone time" and maintain momentum during a dial blitz. While waiting to leave a voicemail or wrapping up a call, pull up the next contact. This allows you to quickly orient yourself for the next dial without losing precious time to over-preparation.

Reframe voicemails not as a request for a callback, but as a strategic preview for your next action, like an email or text. This guides the prospect to an easier response channel and makes the multi-touch sequence feel more cohesive and intentional.

Prospects rarely return calls from voicemails. The goal is to increase email reply rates. Leave a voicemail referencing your context, state you're sending an email to avoid phone tag, and ask them to reply there. This leverages one channel to boost another.

Instead of a direct "just following up" message, tag your prospect in a relevant industry post on LinkedIn. This provides value, gives them visibility, and serves as a subtle reminder, positioning you as a helpful resource rather than a persistent seller.