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Antonio Swad advises against choosing real estate for franchisees. Doing so creates an implicit guarantee of success and opens the franchisor to liability if the business fails. The correct model is to let the franchisee find locations and for the franchisor to simply approve or disapprove.
Franchise brokering lacks the licensing and disclosure requirements common in fields like real estate. Brokers can operate without certification and earn commissions up to 60% of the franchise fee, creating a powerful incentive to sell you on a limited set of partner brands rather than finding the best fit.
Home services franchises (e.g., plumbing, turf, garage renovation) are often a safer bet than food franchises. They avoid the high costs and risks of retail build-outs and location dependency. This model provides more operational flexibility and potentially higher margins due to lower fixed overhead.
When faced with high inbound interest for franchising, a business should implement barriers to entry, such as a 15-20 question application. This simple step weeds out unserious inquiries, saving the founder significant time and ensuring they only engage with candidates who are genuinely motivated.
Franchising is a different business model focused on systems, training, and brand protection. Before considering it, a founder must first prove their concept is replicable by successfully opening and operating a second company-owned location. This provides the necessary data and validates the model's scalability.
Instead of opening franchises in distant locations, a new franchisor should first build 5-10 locations within a few hours' drive. This strategy, used by successful franchises like Orangetheory, allows for better oversight, support, and testing of the model before a national rollout.
To build a successful franchise, a business must first prove its model is profitable and repeatable. This requires operating three to five corporate-owned stores to perfect unit economics, training systems, brand voice, and operational simplicity before licensing the model to others.
The most effective due diligence involves finding franchisees not on the franchisor's reference list and asking them one key question: 'Knowing everything you know now, would you do this again?' Their unfiltered answer provides a clear signal about the business's true challenges, profitability, and franchisor support.
Franchisees inhibit their own success by focusing on what corporate isn't doing for them. The most successful operators ignore corporate limitations and innovate within the significant portion of the business they directly control, such as local marketing and store operations.
Founders often see franchising as a way to scale without managing more employees. However, it shifts the people problem to managing franchisees. This requires enforcing brand standards and managing underperformers who are also business owners, a group that can consume 80% of your time.
The power of franchising lies not just in a popular product, but in a system that is incredibly simple, focused, and repeatable. Wingstop's success shows how this allows others to easily replicate the business, funding growth and brand expansion without sacrificing quality.