Instead of opening franchises in distant locations, a new franchisor should first build 5-10 locations within a few hours' drive. This strategy, used by successful franchises like Orangetheory, allows for better oversight, support, and testing of the model before a national rollout.
Alave's founders turned down a nationwide launch with Whole Foods, opting for a smaller, regional rollout instead. This counterintuitive move allowed them to mitigate risk, learn the retailer's systems in a controlled environment, and build a sustainable foundation before scaling. This proved crucial when a cyber attack hit their distributor.
After scaling a single location to its revenue limit (e.g., $9M in a dental practice), the primary growth strategy shifts from optimizing internal processes to duplicating the successful model in a new location. The constraint moves from marketing to talent acquisition for the new site.
The margins of a single restaurant are too thin to justify the operational complexity and stress. Profitability and a sustainable business model emerge only when you scale to multiple locations, allowing you to amortize fixed costs and achieve operational efficiencies.
The path to a multi-million dollar local business involves three steps. First, maximize your current location's capacity and marketing channels. Once that's capped, the real scale comes from duplicating the successful model in new locations, turning a small opportunity into a large one.
Franchising is a different business model focused on systems, training, and brand protection. Before considering it, a founder must first prove their concept is replicable by successfully opening and operating a second company-owned location. This provides the necessary data and validates the model's scalability.
The allure of expanding into a major market like New York City can be a trap. Fully exploit the potential of your existing, more manageable markets first. Chasing expansion for the sake of prestige before you've maximized local potential is a common business mistake.
To maintain quality and individual attention, Techstars scales its accelerator model by launching programs in new cities worldwide rather than increasing the size of existing cohorts. Keeping classes small (8-10 companies) allows for deep engagement from the local mentor community, a model that prioritizes depth over breadth in a single location.
To build a successful franchise, a business must first prove its model is profitable and repeatable. This requires operating three to five corporate-owned stores to perfect unit economics, training systems, brand voice, and operational simplicity before licensing the model to others.
When expanding his law firm, John Morgan uses a 'bullets before bombs' strategy. He first enters a new city with a small, low-cost team and ad budget (the 'bullets') to test viability. Only after seeing positive traction does he commit significant capital and resources (the 'bombs'), de-risking growth.
Danny Meyer advises entrepreneurs to resist the immediate urge to scale. He compares a business to a grapevine: the deeper the roots dig into a single market, the more strength the business will have. This period of focused growth builds a resilient foundation necessary for successful expansion later.