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By creating a virtual version of a physical exhibition inside the game Fortnite, the Serpentine Galleries reached 150 million users. This massive digital engagement successfully drove a new, younger demographic to the physical museum.
Best Buy is leveraging its massive physical retail footprint as a unique advertising channel. This "in-store takeover" capability allows brands to create immersive experiences using window displays, digital walls, and interactive screens, reaching customers at the crucial point of purchase.
The success of an experiential event depends on how its story travels online. Every element—from signage to security guards—must be art-directed like a film shoot to produce compelling, self-explanatory images for the much larger secondary audience who weren't there.
Best Buy Ads offers "in-store takeovers," allowing brands to use its physical stores for immersive, measurable campaigns. This transforms window displays, digital walls, and checkout counters into a powerful advertising medium that engages customers at the point of purchase.
When games introduce players to new environments or creatures, it can spark genuine curiosity and engagement with the real world. After Minecraft added the endangered axolotl, Google searches spiked, and an axolotl sanctuary reported a surge in visitors inspired by the game.
As social feeds become oversaturated and less personal, consumers will crave real-world connections. Marketers should focus on experiential events and pop-ups, which not only build community but also generate authentic social content, creating a powerful IRL-to-digital flywheel.
The Serpentine Gallery partnered with Fortnite and K-pop group BTS, placing their art in front of massive, new audiences. This strategy inverted the typical marketing funnel, leading to teenagers bringing their parents to the physical gallery—a complete reversal of the usual dynamic.
The NHL saw a significant boost in ticket sales from first-time buyers on platforms like StubHub, directly tied to the popularity of the HBO Max show "Heated Rivalry." This demonstrates how content on streaming platforms can serve as a powerful, indirect marketing channel to attract new audiences to real-world events.
The success of events like the Daft Punk concert in Fortnite signals a strategic shift. IP holders will launch new brands within games first to build community, then expand to movies or TV. Games are now viewed as the most influential social platforms, not just secondary marketing channels.
The true ROI of experiential marketing comes from its use as a content creation engine. Design events with the primary goal of producing a high volume of social media creative, not just for the in-person experience.
A low-cost physical activation, like a single billboard or street posters, can be amplified 10x by documenting it and sharing the story online. The real value isn't the physical impression but the digital content it generates for a broader audience.