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GaryVee notes that traditional franchise loyalty is giving way to player-centric fandom, partially driven by fantasy sports, betting, and trading cards. He believes many people choose player-centric fandom as a source of self-esteem, hitching their identities to guaranteed winners rather than enduring the emotional journey of supporting a single franchise through losses.
Unlike product marketing, sports marketing cannot control the core product’s performance (wins/losses). The primary job is to build deep, personal connections between fans and athletes. This creates emotional "insulation" where fan loyalty is tied to the people and the brand, not just unpredictable on-court results.
The NWSL builds its brand by focusing on player personalities. New fans typically become attached to individual players before developing loyalty to a specific team or the league itself. This player-centric approach is the primary entry point into their marketing funnel.
Fans desire continuous, behind-the-scenes communication about team operations, like race prep or player updates. This builds a deeper sense of connection and loyalty, especially during the off-season, and is more valuable than constant pitches to buy merchandise or tickets.
Traditionally, fans were loyal to a single club for life. Now, global superstars like Messi and Ronaldo command personal allegiance, with fans following them from team to team. This makes the individual player a more powerful global brand than the club itself, changing the sport's economic dynamics.
An athlete's ability to build a large online community is a direct economic benefit to a team, driving ticket sales and viewership. As this value becomes more quantifiable, a strong creator profile could become a deciding factor between two equally skilled players during recruitment.
Gary Vaynerchuk argues that vanity metrics like follows or email subscribers are poor proxies for actual fandom. True fans display deep, almost irrational loyalty ('I will kill people for the Jets'), which is the real asset brands and sports teams should cultivate and measure.
Unrivaled's teams aren't tied to cities, challenging the traditional sports model. The commissioner's initial concern about fan loyalty was unfounded, as fans quickly adopted team identities like the 'Phantoms.' This strategy allows a new league to build a broad, digitally-native following from day one, unconstrained by geography.
Instead of criticizing new or fair-weather fans, true fans should welcome them. This inclusive approach transforms a team's success from a niche celebration for die-hards into a larger, more powerful community event, focusing on shared joy rather than policing who is "allowed" to participate.
GaryVee explains that early-stage alternative sports must obsess over delivering value to their initial community, similar to a band cultivating its first followers. Interacting deeply with the first thousand hardcore fans creates genuine word-of-mouth traction. Once that authentic base is solidified, leagues can leverage modern social media distribution and athlete celebrity to reach broader global audiences.
Jumping on a winning team's bandwagon is a telling sign of insecurity. It reflects a need to attach one's identity to an external success to feel good about oneself, rather than finding fulfillment in the loyalty and process of being a true fan, win or lose.