We scan new podcasts and send you the top 5 insights daily.
Marketers often judge an email's quality on visuals alone, ignoring the user action that triggered it or technical constraints like image blocking in certain clients (e.g., Outlook), which can render a beautifully designed email blank.
Features like embedded video are impossible in email not because platforms like Beehive can't build them, but because the underlying email protocol is old and hasn't evolved. The need for consistent rendering across dozens of clients (from Outlook 2003 to mobile) severely constrains design and customization options.
Counterintuitively, highly formatted and image-heavy emails can feel corporate and impersonal, decreasing engagement. Shifting to a simpler, plain-text style mimics a personal message from a friend, which increases perceived authenticity and encourages more replies and genuine connection.
A rarely used but effective tactic is placing the same emoji at the beginning and end of the email preheader (the second subject line). This visual framing technique draws attention in a crowded inbox and can improve open rates for both B2B and B2C campaigns.
A counterintuitive email marketing test is to have no preheader text. This creates visual whitespace in the recipient's inbox, making the email stand out from the clutter and potentially boosting open rates by up to 15%. A simple code snippet, which can be sourced from ChatGPT, is needed to prevent clients from auto-filling the space.
In a direct A/B test, simple, text-based automation emails outperformed beautifully designed emails with dynamic content. The text version won on both click-through and conversion rates, proving that simplicity and speed often beat complex visual design in automated flows.
Marketers try to replicate web design in emails, but key elements like custom fonts (even Google Fonts in Gmail), GIFs (only the first frame loads in some Outlook versions), and embedded videos are not universally supported, leading to a broken user experience.
When brand teams resist testing simpler, text-based emails, don't argue about aesthetics. Frame the proposal around business value: reduced design and QA time, and the potential for higher conversion rates. Quantify the impact on efficiency and revenue to get buy-in.
Every email campaign has a different role. An event follow-up's goal might be to generate replies, making that the key metric. A nurture email aims for value delivery, while a sales email aims for demos. Judge each campaign by its intended outcome, not by universal vanity metrics.
For direct sales outreach, always default to plain text emails. Images, PDFs, and complex HTML frequently trigger spam filters and kill your campaign before it is ever read. The singular focus should be on crafting an engaging, text-based copy that earns a reply, not on a visually appealing design that hurts deliverability.
One in five clicks within a marketing email is on the company logo. Marketers often overlook this, defaulting the link to the homepage. To maximize conversion potential from an already engaged audience, the logo should direct users to the specific offer page relevant to the email's content.