According to Expedia's Head of Organic Search, success in Answer Engine Optimization (AEO) requires influencing four areas: the AI's training data, its real-time information retrieval process, the user queries themselves, and the AI's compounding user memory.
Effective Answer Engine Optimization (AEO) isn't about traditional keywords. It requires creating hundreds of niche content variations to match conversational queries. Furthermore, it involves a targeted "citation" strategy, focusing on getting mentioned on platforms with direct data licensing deals with specific LLMs (e.g., Reddit for ChatGPT), as these are prioritized sources.
As users shift from keywords to conversational prompts in AI browsers, SEO strategy must also evolve. The focus should be on creating 'answer-ready' content that directly and comprehensively addresses likely user questions, positioning your brand as a primary source for the AI to cite.
Businesses excelling at traditional SEO can still be invisible to AI-powered search engines. AI prioritizes structured data (schema) and directory signals differently than Google's algorithm. A separate strategy for "Answer Engine Optimization" (AEO) is now required.
Following SEO, App Store Optimization, and social virality, the next major distribution channel is AI answer engines. Product teams must now strategize how to get their brand, features, and knowledge base indexed and surfaced in AI responses, making AEO a critical growth lever for the modern era.
Google's Robbie Stein explains that because AI models, including Google's own, use web searches to gather real-time information, creating trusted, authoritative content remains the most effective strategy for being featured in AI-generated answers.
Unlike traditional SEO, AI-generated answers are personalized based on a user's entire conversation history. Two people can get different results for the same prompt. Therefore, chasing keywords is a flawed strategy. Brands should instead focus on building a deep, structured, authoritative data foundation that the AI can interpret for any context.
With AI-powered search, user behavior has shifted to asking direct questions. Effective SEO now requires structuring content to directly answer the specific questions buyers are asking search engines and AI tools, rather than just ranking for keywords.
AEO is not about getting into an LLM's training data, which is slow and difficult. Instead, it focuses on Retrieval-Augmented Generation (RAG)—the process where the LLM performs a live search for current information. This makes AEO a real-time, controllable marketing channel.
With 80-90% of AI-powered searches resulting in no clicks, traditional SEO is dying. The new key metric is "share of voice"—how often your brand is cited in AI-generated answers. This requires a fundamental strategy shift to Answer Engine Optimization (AEO), focusing on becoming an authoritative source for LLMs rather than just driving website traffic.
Unlike traditional SEO, there is no "ground truth" data for AI search visibility. Brands like Expedia must work with partners to synthetically generate thousands of potential user prompts to create a proxy for how they are showing up in AI-generated answers.