During due diligence, it's crucial to look beyond returns. Top allocators analyze a manager's decision-making process, not just the outcome. They penalize managers who were “right for the wrong reasons” (luck) and give credit to those who were “wrong for the right reasons” (good process, bad luck).

The firm's "Capital System" combines top ideas from various analysts and portfolio managers into a single fund. This structure deliberately avoids exposure to any single manager's low-conviction holdings, creating what is effectively a "best ideas" portfolio.

By decoupling bonuses from AUM, the firm removes the incentive for managers to hoard assets for personal gain. This allows leadership to allocate capital optimally across managers based on style and portfolio needs, promoting a culture focused purely on performance.

Many LPs focus solely on backing the 'best people.' However, a manager's chosen strategy and market (the 'neighborhood') is a more critical determinant of success. A brilliant manager playing a difficult game may underperform a good manager in a structurally advantaged area.

Limited Partners (LPs) value fund managers who are willing to listen and internalize market feedback, even if they ultimately follow their own strategy. This openness is a key positive signal, while a refusal to listen is a major red flag that often appears early in the relationship.

In a TPA model, diversification is a total-portfolio responsibility. This frees individual teams from needing to diversify within their silo. They can build more concentrated, high-conviction portfolios, as their contribution is assessed at the whole-fund level, where diversification is achieved across different strategies.

Capital Group's unique "Capital System" empowers analysts to invest client assets directly, rather than just issue ratings. This instills a deep sense of ownership and responsibility, forcing them to consider portfolio risk and diversification beyond a simple buy/sell recommendation.

A pure TPA system can alienate specialists hired for specific asset classes. A hybrid model, where a portion of capital is allocated to traditional buckets, allows organizations to retain deep expertise in areas like private equity while still gaining the benefits of a holistic TPA overlay on the rest.

The firm's stated competitive edge is "time." By tying quantitative bonuses predominantly to eight-year results rather than one-year performance, it structurally enables portfolio managers to build long-term conviction and avoid reactive, short-term decision-making.