The most powerful form of community isn't a walled-off Slack group. It's about becoming the 'host of the party' for a specific audience's shared interests. Companies like HubSpot built a community around 'inbound marketing' by owning the conversation, long before they had private user groups.

Building a social media audience is poor advice for SaaS founders. An audience offers passive reach (retweets), while a network of deep, two-way relationships provides true leverage (customer introductions, key hires, strategic advice). Time is better spent cultivating a network than chasing followers.

Gaining millions of views is a vanity metric if the audience isn't engaged or aligned with business goals. Instead of pursuing fleeting viral moments, focus on consistent content that cultivates a real community. That engaged community, not a passive audience, can eventually be converted into customers.

An audience is built on a one-to-many, top-down model where a creator provides value. A community is a bottoms-up system where members interact and provide value to each other, independent of the creator. This "top-down vs. bottoms-up" distinction is crucial for creators deciding their next strategic move.

A community is not a collection of followers. In a true community, every member both contributes and receives value. This contrasts with an audience model, where a central figure broadcasts to a passive group, fostering a one-way relationship based on capturing attention.

True community building is a relentless tactical execution of engagement. Gary Vaynerchuk dismisses abstract strategies, citing his four-year practice of replying to every single tweet. The failure of most brands is ignoring the small-scale, consistent engagement that actually builds a loyal fan base.

To foster deep engagement, creators must transition from owner to community steward. Explicitly framing the platform as belonging to the audience encourages active participation and transforms passive consumers into co-creators invested in its success.

To foster deep loyalty, media brands should cultivate a sense of belonging that transcends mere content consumption. The goal is to make readers feel like they are part of an exclusive club or movement—an identity they are proud to associate with and share publicly.

Stop debating followers versus community. Treat followers as the first step in a conversion process where the goal is to nurture them from passive observers into active community members, brand advocates, and ultimately, customers. The real relationship-building begins post-follow.