Building a social media audience is poor advice for SaaS founders. An audience offers passive reach (retweets), while a network of deep, two-way relationships provides true leverage (customer introductions, key hires, strategic advice). Time is better spent cultivating a network than chasing followers.
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The goal of networking shouldn't be to find your next customer. Instead, strategically identify and connect with potential referral partners. One such partner can become a center of influence, introducing you to hundreds of ideal customers, far outweighing the value of a single transaction.
Podcast interviews are a powerful tool for building relationships with otherwise inaccessible decision-makers and mentors. Offering someone a platform to share their expertise is a more effective way to get their attention than a cold email, creating genuine connections and business opportunities.
Value-add isn't a pitch deck slide. Truly helpful investors are either former operators who can empathize with the 0-to-1 struggle, or they actively help you get your first customers. They are the first call in a crisis or the ones who will vouch for you on a reference call when you have no other credibility.
Birdies founder Bianca Gates argues that real community isn't a marketing tactic. It emerges organically from a founder's genuine need for help, leveraging personal networks for everything from feedback to early sales. This desperation creates authentic early evangelists.
A community is not a collection of followers. In a true community, every member both contributes and receives value. This contrasts with an audience model, where a central figure broadcasts to a passive group, fostering a one-way relationship based on capturing attention.
The 'build an audience first, then monetize' strategy is a trap for SaaS founders. This model is only viable for massively funded companies like HubSpot. Bootstrappers should focus on solving a problem directly, not on the long, resource-intensive path of building a media arm with uncertain monetization.
A podcast isn't just content; it's a tool for building parasocial relationships. This creates a "tuning fork" effect, attracting high-caliber listeners and guests who feel they already know you, leading to valuable real-world connections and opportunities.
Stop debating followers versus community. Treat followers as the first step in a conversion process where the goal is to nurture them from passive observers into active community members, brand advocates, and ultimately, customers. The real relationship-building begins post-follow.
Your most valuable future introduction may already be a follower on Instagram or LinkedIn. Use AI to analyze your existing network for hidden relationships with key targets (e.g., investors, partners), instead of only focusing on acquiring new connections.
