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If your sending practices tarnish your reputation, your Email Service Provider (ESP) may move you to a lower-tier shared IP address without your knowledge. This is done to protect their high-quality IPs, but it will severely harm your future deliverability, creating a downward spiral that is difficult to escape.
While dedicated IPs offer control, marketers with smaller lists may struggle to generate enough volume to build a strong sending reputation alone. Using a shared IP from a reputable provider allows them to benefit from the collective positive engagement of other good senders, improving their own inbox placement.
Email providers track engagement. When many subscribers ignore your emails, algorithms assume your content is low-priority, filtering it to spam or promotions for everyone—even your most loyal followers. A clean list improves deliverability for your entire audience.
Regularly analyzing your email list by domain reveals critical insights. A high concentration of addresses at one company (e.g., Ford.com) can cause deliverability bottlenecks but also signals a major sales or partnership opportunity that might otherwise be missed.
Email providers prioritize senders with high engagement. Sending at least five emails per month generates more opens and clicks, signaling credibility. This counterintuitively leads to higher average open rates and better inbox placement, contrary to the common fear of over-sending.
Contrary to the fear of over-sending, emailing at least five times per month improves deliverability. Email providers view consistent recipient engagement (opens, clicks) as a sign of a credible sender, leading to better inbox placement and significantly higher open rates.
Getting a subscriber to reply to a marketing email is the number one signal to inbox providers that your content is valued. This single action dramatically improves future email deliverability and keeps your campaigns in the primary inbox.
Incorporate simple, conversational questions into emails to encourage replies. This engagement signals to email service providers that your content is valuable, improving deliverability. It also helps build a stronger relationship with your audience by starting a two-way conversation.
Analyzing your email database by domain reveals critical insights. A high concentration at one company can create a deliverability bottleneck. Conversely, discovering many subscribers from a target company (e.g., Ford) presents a significant, often overlooked, sales or account-based marketing opportunity.
An unsubscribe indicates that a recipient opened and clicked your email, which are positive engagement signals for email providers. Making it difficult for users to unsubscribe is more harmful, as frustrated recipients will mark your email as spam, which severely damages your sender reputation.
Tracking pixels used for open rates harm email deliverability and can get your domain flagged as spam. While useful for marketing A/B tests, sales teams focused on getting replies should disable tracking entirely. This maximizes the chance of landing in the primary inbox and appears more authentic to both filters and recipients.