In contrast to widespread tech layoffs, ServiceNow is prioritizing hiring early-career professionals with 0-2 years of experience. The strategy is to tap into a generation of "AI natives" who intuitively leverage new AI tools, viewing this as a key advantage over experienced but less-adapted talent.
Since modern AI is so new, no one has more than a few years of relevant experience. This levels the playing field. The best hiring strategy is to prioritize young, AI-native talent with a steep learning curve over senior engineers whose experience may be less relevant. Dynamism and adaptability trump tenure.
A key to OpenAI's innovation is hiring young talent who grew up thinking natively about AI. These individuals "hold the model weights in their brains," enabling creative breakthroughs. The team behind the video model Sora, for instance, has a median age in the low twenties.
When building core AI technology, prioritize hiring 'AI-native' recent graduates over seasoned veterans. These individuals often possess a fearless execution mindset and a foundational understanding of new paradigms that is critical for building from the ground up, countering the traditional wisdom of hiring for experience.
To build an AI-native team, shift the hiring process from reviewing resumes to evaluating portfolios of work. Ask candidates to demonstrate what they've built with AI, their favorite prompt techniques, and apps they wish they could create. This reveals practical skill over credentialism.
Instead of replacing entry-level roles, Arvind Krishna sees AI as a massive force multiplier for junior talent. The strategic play is to use AI to elevate a recent graduate's productivity to that of a seasoned expert. This perspective flips the layoff narrative, justifying hiring *more* junior employees.
Contrary to the belief that AI architecture is only for senior staff, Atlassian finds that "AI native" junior employees are often more effective. They are unburdened by old workflows and naturally think in terms of AI-powered systems. Senior staff can struggle with the required behavioral change, making junior hires a key vector for innovation.
Instead of replacing junior hires, AI creates a new opportunity: empower high-agency junior talent with powerful AI tools. This strategy creates a force-multiplier effect, allowing a small, specialized team to achieve outsized results by giving them "nuclear power" to tackle complex problems.
Experience alone no longer determines engineering productivity. An engineer's value is now a function of their experience plus their fluency with AI tools. Experienced coders who haven't adapted are now less valuable than AI-native recent graduates, who are in high demand.
In a paradigm shift like AI, an experienced hire's knowledge can become obsolete. It's often better to hire a hungry junior employee. Their lack of preconceived notions, combined with a high learning velocity powered by AI tools, allows them to surpass seasoned professionals who must unlearn outdated workflows.
In the age of AI, Figma's CEO favors hiring younger talent who are 'AI native' and intuitively understand the technology. He believes this innate fluency can be more valuable than the experience of senior professionals who must consciously adapt to the new paradigm, challenging traditional hiring hierarchies.