Contrary to the typical premium brand strategy of relying on quality alone, Zabar's revitalization in the 1960s and 70s was driven by an aggressive employee who initiated price wars. By driving prices down, sometimes below cost in events like the "caviar war," the store generated massive publicity and customer traffic, cementing its status as a New York institution.
Related Insights
Aldi transformed its low-price, no-name-brand image into a cultural phenomenon. By leaning into the 'fun of frugality' and creating experiences like the 'Aldi Aisle of Shame,' they built a powerful fandom and brand identity around the very absence of traditional brands, turning a weakness into a core strength.
To combat price objections, artisan cheese expert Adam Moskowitz reframes his product not as expensive, but as valuable. The superior flavor-per-bite of quality cheese provides more intrinsic value than cheaper, mass-market alternatives that primarily offer a generic 'creamy' texture.
Struggling to get retail distribution, Carbone's pasta sauce doubled its price to $7-$11. This premium strategy transformed its pitch to retailers: instead of earning cents per jar, stores could now make over $2. This created a powerful financial incentive for retailers to stock the new, high-margin product.
For luxury brands, raising prices is a strategic tool to enhance brand perception. Unlike mass-market goods where high prices deter buyers, in luxury, price hikes increase desirability and signal exclusivity. This reinforces the brand's elite status and makes it more coveted.
Pricing power allows a brand to raise prices without losing customers, effectively fighting the economic principle that demand falls as price rises. This is achieved by creating a brand perception so strong that consumers believe there is no viable substitute.
For high-end brands hesitant to offer discounts, Apple's model is ideal. They sell products at full price but include a substantial gift card for future purchases. This drives sales and encourages repeat business without ever putting the core product "on sale," thus preserving brand prestige.
Consumer Packaged Goods (CPG) companies drove revenue through price increases, but this came at the cost of falling volumes. By pushing prices closer to the perceived value, they eliminated the "consumer surplus"—the extra value a customer feels they get. This made private label alternatives more attractive and damaged long-term brand relevance.
When a new KFC premium product wasn't selling, they doubled the price instead of discounting it. This aligned the price with consumer expectations for a premium item, signaling quality and causing sales to soar. Low prices can imply low quality for high-end goods.
While intended to drive sales, frequent discounting damages brand perception by training consumers to see the brand as low-value. This creates a "deselection barrier" where they won't consider it at full price, eroding long-term brand equity for short-term gains.
Facing an 80% stock decline, premium salad chain Sweetgreen introduced a $10 value meal. This move is a significant strategic pivot, indicating that even brands catering to affluent customers must now compete on price. It suggests a broader trend of consumers cutting back on discretionary spending, even for perceived healthy options.
