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The initial effort to build an agentic operating system (OS) is high because you're creating the foundation and the first agent simultaneously. However, this investment yields compounding returns. Subsequent agents are built much faster as they inherit the entire OS, only requiring a new job description and a few specific skills.
Instead of placing agents inside a pre-set environment, a more powerful approach for reasoning models is to start with just the agent. Then, give it the tools and skills to boot its own development stack as needed, granting it more autonomy and control over its workspace.
Resist building complex, multi-agent systems from day one. Instead, start with a single agent and build its skills based on actual workflows. Add sub-agents only when a clear productivity need arises. This approach is more effective than scaling for what looks impressive.
True Agentic AI isn't a single, all-powerful bot. It's an orchestrated system of multiple, specialized agents, each performing a single task (e.g., qualifying, booking, analyzing). This 'division of labor,' mirroring software engineering principles, creates a more robust, scalable, and manageable automation pipeline.
A practical framework for developing agentic AI is to first map the human workflow. Break down the task into discrete steps, identify which ones can be automated, ensure the necessary data is available, and then build the underlying tools and code blocks. Don't start with the technology; start with the human process.
OpenAI's strategy for agents is a three-step journey: 1) Perfect agents for software engineering. 2) Provide open-ended tools for tinkerers to discover general use cases. 3) Use learnings from tinkerers to build highly productized, specific features for the mass market.
Frame AI agent development like training an intern. Initially, they need clear instructions, access to tools, and your specific systems. They won't be perfect at first, but with iterative feedback and training ('progress over perfection'), they can evolve to handle complex tasks autonomously.
The true building block of an AI feature is the "agent"—a combination of the model, system prompts, tool descriptions, and feedback loops. Swapping an LLM is not a simple drop-in replacement; it breaks the agent's behavior and requires re-engineering the entire system around it.
Instead of building AI skills from scratch, use a 'meta-skill' designed for skill creation. This approach consolidates best practices from thousands of existing skills (e.g., from GitHub), ensuring your new skills are concise, effective, and architected correctly for any platform.
The most powerful AI systems consist of specialized agents with distinct roles (e.g., individual coaching, corporate strategy, knowledge base) that interact. This modular approach, exemplified by the Holmes, Mycroft, and 221B agents, creates a more robust and scalable solution than a single, all-knowing agent.
The belief that adding people to a late project makes it later (Brooks's Law) may not apply in an AI-assisted world. Early reports from OpenAI suggest that when using agents, adding more developers actually increases velocity, a potential paradigm shift for engineering management and team scaling.