Upcoming AI summary features in Gmail, Apple Mail, and Outlook will scan the first 150-200 characters of an email for 'live text' (actual HTML text). This means placing critical calls-to-action and stats as plain text at the top of emails is now more important than large hero images.

AI-powered email summaries in Gmail and Apple Mail search for "signal phrases" to identify key content. Using terms like "what's included:", "offer ends:", and "action required:" at the top of your email helps the AI feature the most important information, leading to higher open rates.

AI tools like Copilot and Gemini generate inbox summaries by pulling from the first 150 characters of "live text" (HTML text) in your email's body. This content often overwrites the pre-header you've written, making the email's opening sentence more critical than ever for engagement.

Don't fear that AI summaries in Gmail and Apple Mail will kill your open rates. If your content is genuinely valuable, people will still open it to get the full experience, just as they'd watch a favorite show instead of reading a synopsis. AI simply helps users filter out the noise.

Marketers try to replicate web design in emails, but key elements like custom fonts (even Google Fonts in Gmail), GIFs (only the first frame loads in some Outlook versions), and embedded videos are not universally supported, leading to a broken user experience.

AI tools now summarize emails in the inbox. To earn an open, your email's core value must be immediately apparent in that summary, as generic content will be dismissed without a click. This fundamentally changes email copywriting.

AI tools increasingly summarize emails directly in the inbox, heavily influencing the decision to open. To ensure the summary is compelling, place the key takeaway, offer, or value proposition at the beginning of your email, rather than burying it after a long introduction.

The traditional email pre-header is becoming obsolete as AI summaries auto-generate replacements by extracting content from the email's body. An estimated 50% of pre-headers will be AI-generated soon. Marketers must now focus on crafting a compelling opening 150 characters in the email body itself.

The rise of AI summaries is forcing a strategic shift away from slick, image-heavy email designs. To ensure key messages are captured by AI, marketers must prioritize live text at the beginning of their emails. This marks a functional return to simpler, text-focused structures from 10-15 years ago.