The advice to "serve a customer for 10 years" is incomplete. A more foundational step is to first understand your own authentic identity. Building products that reflect who you are naturally attracts the right customer, creating genuine "customer-founder fit" and avoiding the burnout of "putting on a show."
New entrepreneurs often hide their personality, believing their work should stand alone. This stems from imposter syndrome and a desire to blend in. However, clients connect with the person behind the brand first. Hiding yourself is a disservice that prevents the trust and differentiation needed to build a loyal audience.
The final product of your entrepreneurial journey isn't just the company. The most significant outcome is your personal transformation. Success should be measured by whether the process of building is shaping you into the person you genuinely want to be.
Instead of creating a vague "ideal client avatar," identify a real person who embodies your brand's values. For Birdies, this was Meghan Markle—before her royal fame—because she represented warmth, hosting, and community. This makes marketing and product decisions tangible and focused.
Instead of optimizing for a quick win, founders should be "greedy" and select a problem so compelling they can envision working on it for 10-20 years. This long-term alignment is critical for avoiding the burnout and cynicism that comes from building a business you're not passionate about. The problem itself must be the primary source of motivation.
Instead of chasing trends or pivoting every few weeks, founders should focus on a singular mission that stems from their unique expertise and conviction. This approach builds durable, meaningful companies rather than simply chasing valuations.
Founder-market fit isn't about resume alignment; it's about a relentless obsession. The litmus test: could you talk about your company's mission for an hour at Thanksgiving without getting tired? This deep passion is a prerequisite for building in public, recruiting top talent, and winning in a crowded market.