Superhuman's new suite uses a "one of n" bundling strategy. If a customer is a paid power user of any single product (like Coda or Superhuman Mail), they get access to the entire suite for roughly the same price. This leverages deep loyalty in one area to drive adoption and discovery across the platform.
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SaaS companies scale revenue not by adjusting price points, but by creating distinct packages for different segments. The same core software can be sold for vastly different amounts to enterprise versus mid-market clients by packaging features, services, and support to match their perceived value and needs.
Don't just offer a single product with a price. Turn the buy box into a strategic merchandising area by offering curated bundles (e.g., 1, 3, or 5 packs) that provide better value or convenience. This guided buying experience can significantly increase Average Order Value (AOV).
A blanket price increase is a mistake. Instead, segment your customers. For those deriving high value, use the increase as a trigger for an upsell conversation to a better product. For price-sensitive customers, consider deferring the hike while you work to better demonstrate your value.
Read AI discovered that the longer a user stays on the free plan, the more likely they are to eventually pay. By allowing users to build a large personal data archive for free, the value of upgrading to access and query that history becomes a powerful, self-created incentive.
Jason Fried's new product, Fizzy, is priced at a flat $20/month for unlimited users. This "accessory" pricing model acknowledges that users have a toolkit of many apps, not just one. The low, simple price makes it a no-brainer addition rather than a major platform commitment, reducing friction for adoption.
To combat high CACs, Palta increases LTV by offering entirely separate subscriptions for additive features, not just pricing tiers for the core product. For example, a body scanner subscription alongside a workout subscription. This strategy of upselling distinct value can increase total LTV by 20%.
For tools requiring a new workflow, like Factory's AI agents, seat-based pricing creates friction. A usage-based model lowers the initial adoption barrier, allowing developers to try it once. This 'first try' is critical, as data shows an 85% retention rate after just one use.
The Verge packages its ad-free podcast feature with other benefits like exclusive newsletters and unlimited articles. This bundling strategy increases the subscription's perceived value beyond a single perk, making it more compelling to a wider range of potential subscribers.
Don't just sell a product; become an indispensable part of your customer's workflow. By offering integrated products and services, you create a value ecosystem that locks out competitors and makes leaving an impractical and undesirable option.
Instead of building a single product, build a powerful distribution engine first (e.g., SEO and video hacking tools). Once you've solved customer acquisition at scale, you can launch a suite of complementary products and cross-sell them to your existing customer base, dramatically increasing lifetime value (LTV) and proving your core thesis.
