For brands with strong community ties, like a podcast tour, market selection sends a powerful message. Skipping certain cities or regions can make loyal fans feel ignored or disliked, triggering a vocal backlash from a customer base that feels a strong sense of ownership.
Ty Haney, founder of Outdoor Voices, reveals a key community-building step: relinquish brand control. By empowering super fans to host local events, the brand turns them into 'co-owners' of the experience. This generates more authentic engagement and word-of-mouth than centrally-managed marketing ever could.
Cultural sensitivity isn't just for international sales. Within the U.S., local passions like college football function like a religion, influencing everything from wedding schedules to acceptable conversation topics. Misunderstanding these hyperlocal norms can be as damaging as a major international faux pas.
The podcast's business-themed Halloween costume contest, featuring ideas like a "terrifying tariff," successfully engages its specific audience. This fosters a strong sense of community and brand identity by creating inside jokes and shared experiences that resonate with their target listener persona.
Despite receiving out-of-state and even overseas requests, Miha Books is deliberately choosing depth over breadth. They estimate the California book fair market at $50 million and are focused on capturing a significant share of that local market before taking on the logistical costs and complexities of national expansion.
The owner of Canada's only real estate trade publication is delaying U.S. expansion. He's choosing to solidify his monopoly and become the 'big fish' in his home market rather than becoming a 'little fish' in the crowded U.S. market where his brand has no equity and he'd face established competitors.
When using guest appearances to grow your podcast, prioritize smaller, niche shows. Their listeners often have deeper trust and engagement with the host, making them more likely to follow a recommendation and subscribe to your show than the broader, less-committed audience of a top-chart podcast.
Outside's acquisition of 20+ publications failed because it used a "broad brushed" approach. It ignored the unique cultures, business models, and reader relationships of each title, leading to internal chaos and the founder's departure from his own company, Cycling Tips.
Large tech firms often struggle with global ABM because strategies are dictated by a central, US-centric corporate team. This leads to a disconnect with regional field marketing teams who understand local nuances, cultural differences, and specific account needs, crippling campaign effectiveness.
Gymshark's CMO explains their strategy is to be hyper-focused on their core gym audience, even if it alienates others. Quoting an article, he says the world needs more brands "willing to have enemies." This mindset prevents brand dilution and strengthens their identity by not trying to be everything to everyone.
Episodes that underperformed with the general audience, like those on Nintendo or cricket, proved invaluable by attracting influential "superfans," including Meta executives and author Michael Lewis. This shows that catering to a passionate niche can yield more strategic value than broad, moderate appeal.