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To create compelling, entertainment-driven content, brands are professionalizing their social media operations by mirroring Hollywood production structures. This includes creating episodic 'shows,' running writers' rooms, and even hiring for roles like 'showrunner' to manage ongoing video series as if they were television shows.
Contrary to the belief in ever-shrinking attention spans, brands are successfully using longer, cinematic 'slow content' to tell compelling stories. This format builds a deeper brand world and engages viewers on platforms like Instagram and TikTok.
Social platforms are no longer primarily for connecting with friends. They are now entertainment channels where users consume algorithmically-served content. The 'social' aspect has been relegated to direct messages, fundamentally changing brand and creator strategy from community-building to entertainment production.
View platforms like Facebook and YouTube as modern equivalents of TV networks (ABC, NBC), not just channels to blast a single piece of content. Each platform requires its own native "show"—content formatted and styled specifically for that audience and algorithm—to succeed.
ClickUp treats social content creation like a TV show. On Mondays, a "writer's room" pitches and votes on ideas. Scripts are finalized Tuesday, followed by a check-in Wednesday. Every Thursday, they shoot a batch of 12-15 videos, ensuring a consistent and high-quality content pipeline.
To operate as a true content entity, a social team needs executive leadership (VP of Content), operational direction (Manager/Director), and creative horsepower. The ideal minimum is three specialized content creators who can collaborate on scripts, appear on camera, and edit various formats, supported by design and video resources.
With fewer journalists and newspapers to tell stories about companies, brands are building in-house "storytelling" teams to control their own narrative. This shift from earned media to owned media (podcasts, blogs, social channels) is driving the demand for corporate storytellers to act as brand journalists.
Rather than just jumping on viral trends, brands can build more durable audiences by creating original, serialized content, much like a mini TV show. This strategy fosters loyalty and gives consumers a reason to follow the brand itself, not just its take on a popular meme.
Modern social teams are in-house production studios, not just channels for posting links. They should be resourced and structured as a central "media entity" or "content heartbeat" of the company. This group's output should fuel not only social feeds but also paid ads, sales enablement, and broader marketing campaigns.
The next marketing wave isn't chasing viral trends, which builds trend recall but not brand recall. Instead, brands must create immersive, episodic 'worlds' that function as standalone entertainment. This shifts the goal from grabbing attention to holding it through compelling, serialized content.
Companies like The Gap, Mattel, and Starbucks are moving beyond simple product cameos by creating in-house entertainment studios. This allows them to weave their brand and IP into a film or series from the script stage, owning the narrative and creating culture rather than just appearing in it.