/
© 2026 RiffOn. All rights reserved.
  1. How I Built This with Guy Raz
  2. Advice Line with Julia Hartz of Eventbrite
Advice Line with Julia Hartz of Eventbrite

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz · Feb 12, 2026

Eventbrite's Julia Hartz advises founders on leveraging content marketing, building community, and turning product friction into a feature.

Reframe Product 'Friction' as an Intentional Feature That Delivers Deeper Value

When a product requires more user effort than competitors, frame that effort as a core benefit. For a complex baking kit, the longer prep time becomes a feature—an intentional 'flavor journey' and a chance to slow down, turning a potential negative into a premium experience.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

Tap into the 'Granny Core' Trend by Offering Antidotes to Digital Frenzy

A growing consumer trend, dubbed 'granny core,' involves seeking slower, tactile activities like knitting or intricate baking. Businesses can capitalize on this by positioning their products as opportunities for calm and mindfulness, offering a clear antidote to the frenetic pace of modern digital life.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

View Seemingly Separate Business Units as a Resilient, Interdependent Ecosystem

A creator with a 50/50 revenue split between YouTube ads and an e-commerce shop felt torn. The advice was to see this not as two businesses, but as a strong ecosystem where the content channel acts as a resilient, top-of-funnel engine for the owned e-commerce platform.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

Target Private Schools to Bypass Bureaucracy for In-School Product Distribution

Gaining distribution in schools can be a powerful growth channel, but public school districts often have significant red tape. As seen with the brand Supergoop, targeting private schools one by one is a more effective strategy for getting a product directly into the hands of students and faculty.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

Prioritize Owned Revenue Streams Over 'Rented' Platform Audiences

A creator's revenue was 50/50 between YouTube ads and their own shop. The advice was to use YouTube to drive sales, aiming for an 80/20 shop-to-ad revenue split. This mitigates platform risk, as you own your shop and customers, but not the platform's algorithm.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

Market Analog Products by Showcasing Them as the Antidote to Digital Fatigue

For a print magazine aimed at kids, marketing shouldn't focus on the magazine itself. Instead, use digital channels to show the outcome parents crave: their children happily and thoughtfully engaged away from screens. This sells the solution, not just the product, tapping into parental anxieties about screen time.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago

Eventbrite's CEO on Why Pragmatic Founders Must Consciously Practice Dreaming

Eventbrite CEO Julia Hartz, a self-described operator, reflects that she was so focused on execution that she couldn't envision the company's ultimate mission. Her advice is a powerful reminder for pragmatic founders: actively allowing yourself to dream about the biggest possible outcome is a critical, learnable skill.

Advice Line with Julia Hartz of Eventbrite thumbnail

Advice Line with Julia Hartz of Eventbrite

How I Built This with Guy Raz·7 days ago