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  1. Behavioural Science for Marketers
  2. Module 1 - An Introduction to Shopper Psychology
Module 1 - An Introduction to Shopper Psychology

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers · Oct 1, 2025

Unlock 'Supermarket Shopology': Your brain makes shopping choices seconds before you do. Learn how retailers leverage your subconscious and fight back.

Some Low-Income Shoppers 'Pretend Shop' by Filling and Abandoning Carts to Feel Included

The act of filling a shopping cart, even without purchasing, can be a form of social participation. For some shoppers with less disposable income, it's a way to engage in the consumption patterns of their social group and feel a sense of belonging, highlighting a deep-seated need to fit in.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago

Your Brain Decides to Buy an Item a Full 6 Seconds Before You Are Consciously Aware

Neuroscience research using fMRI shows that the brain makes a choice—like pressing a button—up to six seconds before the person is consciously aware of it. This highlights how profoundly hardwired our shopping behaviors are, often operating on an evolutionary autopilot completely outside our conscious control.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago

Men's 'Hunter' Tunnel Vision Explains Why They Miss Obvious Items in Supermarkets

Evolutionary roles shaped vision differently. Men developed narrow, focused 'foveal' vision for hunting, making them miss items in their periphery. Women developed wider 'peripheral' vision for gathering, causing them to see more options and temptations. This explains common frustrations in the supermarket aisle.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago

Subtle Gray Tape on a Floor Unconsciously Guided Shoppers, Boosting Aisle Traffic by 350%

In a study, subtle gray tape lines on a gray carpet—consciously unnoticed by shoppers—steered 18% of them into a target aisle, up from just 4% before. This shows that retailers can use almost invisible environmental cues to powerfully manipulate shopper behavior and store pathing without their awareness.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago

Retailers Miss Sales by Grouping by Category Instead of Shopper 'Mission' Like 'Beer and Diapers'

A classic study found placing beer next to diapers boosted sales of both by targeting men on a specific chore. This 'mission-based' merchandising is more effective than rigid category management (e.g., all drinks together), but internal store politics and siloed departments often prevent these shopper-friendly groupings.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago

Your Primal Brain's Emotional Reaction Overrides Your Rational Budget in Supermarkets

Shopping decisions are often a battle between brain systems. The primal limbic system, governing emotion, reacts instantly to sensory cues like a sugary display. This happens long before the rational cerebral cortex can process thoughts like 'budget' or 'health,' explaining why willpower often fails against our own biology in the aisles.

Module 1 - An Introduction to Shopper Psychology thumbnail

Module 1 - An Introduction to Shopper Psychology

Behavioural Science for Marketers·5 months ago