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  1. ReThinking
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Breaking leadership barriers with hockey coach Jessica Campbell

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking · Mar 17, 2026

NHL coach Jessica Campbell shares her trailblazing journey and 'Listen, Lift, Love' leadership philosophy to build trust and give effective feedback.

Reframe Antagonism from Competitors as Positive Feedback on Your Impact

Instead of being discouraged by negativity or skepticism from rivals, view it as evidence that you are a threat. This mental reframe transforms a potential deterrent into fuel for motivation, validating that your performance is making an impact and pushing you to strive for more.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

Frame Criticism by Contrasting a Mistake With a Person's Past Successes

To deliver tough feedback without demoralizing someone, show them the mistake, then immediately provide examples of them executing correctly in the past. This frames the error as a temporary lapse from their proven capability, not a fundamental lack of ability, reinforcing their potential.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

Gratitude Can Breed Complacency; A Drive for 'More' Fuels Growth

The common advice to 'just be grateful' can be a trap leading to passivity and contentment. While appreciating opportunities is important, research and experience show that continuous growth is fueled by a desire to be more, do more, and achieve more, not by simply being content.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

Effective Feedback Targets the Task or Behavior, Not the Person's Identity

A meta-analysis of feedback research shows effectiveness hinges on the target, not the tone. Criticizing a person's identity triggers defensiveness. Instead, focus feedback on specific, controllable actions ('your approach to this task'), which empowers the individual to make adjustments.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

Women May Need to Earn Trust Differently by Balancing Warmth and Authority

Research suggests women leaders often navigate a double bind. They may need to establish warmth and care to be liked, but can differentiate themselves by strategically violating stereotypes with authoritative actions. The key may be earning the right to be tough through demonstrated empathy.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

A Respected Peer's Endorsement Can Turn a Vague Ambition Into a Tangible Goal

Even with self-belief, external validation from a credible figure can be a critical catalyst. It can mirror a belief you hold naively, granting 'permission' to fully commit and transforming a distant dream into an achievable objective you can actively pursue.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago

When No Past Success Exists, Use an Admired Peer's Example for Feedback

For skills a person hasn't yet mastered, you can't use their own past successes in feedback. Instead, show a video of a respected peer executing the skill perfectly. This creates an aspirational blueprint and mirrors the belief that they too can achieve it.

Breaking leadership barriers with hockey coach Jessica Campbell thumbnail

Breaking leadership barriers with hockey coach Jessica Campbell

ReThinking·2 months ago