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  1. My First Million
  2. From selling ACs to becoming the tourism king of Jamaica
From selling ACs to becoming the tourism king of Jamaica

From selling ACs to becoming the tourism king of Jamaica

My First Million · Feb 20, 2026

From Sandals' service-first empire to China's 'Genius Program,' this episode explores building dominance through customer focus and talent cultivation.

Outcompete Giants by Excelling at Speed and Service, Their Biggest Weaknesses

When facing large competitors with more resources, identify what they are structurally unable or unwilling to do. Sandals founder Butch Stewart promised 8-hour AC installation and free, fast repairs to beat giants like General Electric, focusing on their inherent weaknesses: speed and service.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

Sandals and Walmart Grew by Systematically 'Stealing' Competitors' Best Ideas

Innovation doesn't always have to be original. Sandals founder Butch Stewart was a 'shameless copycat,' studying other resorts to find their best ideas—from champagne service to whirlpools—and implementing them. This mirrors Sam Walton's strategy of meticulously copying successful retail practices.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

Sandals Resorts Dominated by Excluding Families to Perfect the 'Couples Only' Niche

Instead of creating a resort that was 'okay for everybody,' Sandals founder Butch Stewart made it 'great for one killer use case.' By positioning as 'couples only,' he eliminated the conflict between romantic vacationers and families with kids, creating a premium, focused brand that owned its niche.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

Sandals Bought a Failing Airline to Control the Entire Customer Journey

Butch Stewart realized the poor airline experience was ruining the first and last impression of a Sandals vacation. He bought Air Jamaica, vertically integrating the travel process. The airline wasn't a profit center but a 'flying billboard' to ensure a seamless, high-quality experience from airport to resort.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

Sandals Founder Used a Helicopter to Discover Untapped Real Estate

To find the best locations for new resorts, Butch Stewart didn't just browse listings. He adopted a first-principles approach, renting a helicopter to fly over islands and scout for undiscovered, pristine beaches. This allowed him to acquire unique properties and build a competitive moat that others overlooked.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

The Michelangelo Effect: Affirming Someone's Potential Helps Them Realize It

The 'Michelangelo Effect' suggests positive affirmation can unlock a person's potential. Like Michelangelo seeing a statue within a block of marble, your belief in someone's ideal self helps 'chip away' at their insecurities, making that potential a reality. What you affirm is what you become.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

A Father Publicly Declared His Son's Greatness to Make It Real

A speaker's grandfather, a factory worker in a small Indian village, would tell his own boss that his son was 'special' and destined for America. By publicly taking off the factory hard hat and asserting this grand vision, he planted a seed of belief that propelled his son to achieve that improbable destiny.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

Build Brand in the Consumer's Mind Before Proving Your Concept

Sandals founder Butch Stewart didn't wait for profits to reinvest in advertising. He spent millions upfront because he believed the most valuable and difficult real estate to build is the brand's position in a consumer's mind. This 'spend bigger to earn bigger' mindset established the brand's identity early.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

China's 'Genius Program' Is a State-Run Talent Pipeline for its Top Tech Companies

China is systematically identifying and cultivating top STEM talent from a young age through a national 'Genius Program.' By fast-tracking these students through intensive training, it has created a direct pipeline of elite engineers and scientists who go on to found and lead major tech companies like TikTok and DeepSeek.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago

US Education's 'No Child Left Behind' Contrasts with China's 'Produce Talent Quickly'

While the US education system focuses on inclusivity with mantras like 'No Child Left Behind,' often dismantling gifted programs, China's public schools operate under the slogan 'Produce talent quickly and early.' This fundamental difference prioritizes cultivating elite talent and competitiveness over ensuring no one feels left out.

From selling ACs to becoming the tourism king of Jamaica thumbnail

From selling ACs to becoming the tourism king of Jamaica

My First Million·2 days ago