New sales operations leaders should first solve fundamental problems like data accuracy. This initial, tangible win builds trust with sales leaders, earning them the right to contribute to broader business strategy later, rather than coming in 'too hot' with complex ideas.
To drive data discipline, a RevOps leader should consistently review a core set of metrics with the executive team. This forces their own team to come prepared with answers. This scrutiny trickles down, as sales leaders learn which metrics matter and begin proactively reviewing them with their own business partners.
A well-designed management operating rhythm for forecasting and QBRs isn't seen as punitive by top sales teams. Much like an athlete's game-day routine, this structure provides a predictable framework that enables peak performance. Its absence creates chaos, while its presence is a hallmark of a championship-level team.
