By stipulating a 6-month minimum contract with a 3-month cancellation clause, NBR created high friction for advertisers to leave. When clients called to cancel due to budget cuts, the 3-month notice period often made them reconsider and cut costs elsewhere instead, dramatically reducing churn.

To increase average deal size, introduce a new, much higher-priced package (e.g., $100k) and pitch it as your primary offer. Commit to selling it hard. For clients who object, you can then downsell to your original core offer (now priced at $35k), which appears incredibly reasonable by comparison. This captures whales and boosts conversions on your main offer.

Many businesses over-index on marketing to drive growth. However, strategic price increases and achieving operational excellence (improving conversion rates, average tickets) are equally powerful, and often overlooked, levers for increasing revenue.

The public announcement to eliminate all ad revenue was a strategic marketing move. It sent a clear message to the market: if NBR relied 100% on subscriptions, the content must be exceptionally valuable and worth the high price point, reinforcing its premium positioning and justifying the cost.

The math behind a high-ticket offer is often misunderstood. Since these services are typically 100% margin, a small number of buyers can drastically outperform the profit from your main product. A 10x priced offer sold to just 10% of customers can double revenue and triple profits.

When a tool gets massive attention but users aren't willing to pay (like Trust MRR), pivot the business model to advertising. Create scarcity by offering a limited number of ad slots and rewarding early advertisers with lower prices. This builds FOMO and generates more reliable revenue.