A crucial but often overlooked B2B marketing goal is to build "buyability." This means establishing enough brand trust and authority that your internal champion can confidently defend their decision to purchase your product to the rest of the buying committee. It's about arming the champion.

Even in high-stakes B2B purchasing, which is assumed to be purely rational (System 2), buyers often rely on mental shortcuts (System 1) like social proof to make faster, easier choices. Marketers should appeal to these heuristics, not just logic.

Many B2B marketers obsess over precisely targeting a small buying committee. This is a mistake. To achieve 'buyability' and de-risk the purchase, brands must be known across the entire organization, including finance and procurement. This means intentionally loosening targeting to build broad brand recognition.

Even in B2B sales with long, data-heavy cycles, the final decision is not purely rational. After facts are collected (System 2), the choice is often triggered by an emotional "System 1" shortcut, like personal rapport with a salesperson or a senior leader's brand preference.

Unlike media companies that must run profitable events, many B2B tech companies operate their large conferences at a substantial loss. This is a strategic marketing investment in brand and pipeline, a model that is difficult for smaller firms to replicate.

Pendo's CPO advocates for a blended approach in enterprise B2B. The product must enable self-service and stand on its own (PLG), but a skilled sales team is crucial for navigating complex procurement, building business cases, and establishing trust with large, regulated customers.

A controversial but effective organizational structure for B2B firms is to have the Chief Marketing Officer report to the Chief Sales Officer. Since B2B purchasing decisions are primarily sales-led and relationship-based, this hierarchy ensures marketing's activities directly serve sales objectives and contribute meaningfully to closing deals, aligning the entire funnel towards revenue.

Counterintuitively, selling high-value solutions to wealthy individuals or large companies often involves less friction. Affluent buyers with significant pain points focus on the value of the solution and have the budget, simplifying the sales cycle.

Direct-to-consumer (D2C) brands often excel at straightforward messaging and simple user journeys. B2B marketers should emulate this clarity. Complex B2B products often lead to jargon-filled copy and convoluted website flows, creating friction that a D2C mindset can help solve.