Instead of traditional cost-per-click models, ChatGPT could pioneer a "verified outcome" system where advertisers pay only upon a completed transaction and user satisfaction. This would inherently favor advertisers with superior products that lead to actual conversions, improving ad quality and relevance for all users.
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A novel way to measure ad effectiveness in LLMs is "attention shift"—analyzing how much an ad pivots the conversation's topic toward the brand. This metric, derived from vector analysis of messages before and after an ad, captures influence beyond traditional clicks or impressions, reflecting deeper engagement.
A novel ad format would allow brands to sponsor access to premium features for free users. For example, McKinsey could underwrite deep research queries, or Nike could present a branded "training mode." This transforms advertising from an interruption into a value-additive, branded experience that enhances the core product.
The ChatGPT app's blank start screen represented wasted real estate. The "Pulse" feature transforms this into a personalized feed based on user history. This creates a highly valuable, monetizable surface for ads placed *between* prompts, avoiding the conflict of serving ads within direct AI responses.
To introduce ads into ChatGPT, OpenAI plans a technical 'firewall' ensuring the LLM generating answers is unaware of advertisers. This separation, akin to the editorial/sales divide in media, is a critical product decision designed to maintain user trust by preventing ads from influencing the AI's core responses.
Traffic from ChatGPT to e-commerce sites converts at an exceptionally high rate (12% for one brand, compared to a typical 1-2%). This demonstrates that users turning to AI for product research have extremely high purchase intent by the time they click a link, making AI chat a powerful and potentially lucrative channel for advertisers.
OpenAI plans to personalize ads not just on immediate queries but by analyzing a user's entire chat history. This creates a powerful hybrid of Google's intent-based advertising and Meta's interest-based profiling, going beyond simple sponsored links to offer deeply contextual promotions.
AI conversations capture high-intent moments, allowing ads to target active decision-making rather than passive attention-grabbing like social media. This fundamental difference could lead to significantly higher average revenue per user (ARPU), making social media's ad performance a floor, not a ceiling for AI platforms.
Analyst Eric Sufert predicts OpenAI's ad model will not be anchored to the content of a user's query, which could compromise trust in the answer's objectivity. Instead, it will function like Instagram's feed, where ads are targeted based on a user's broader conversion history, independent of the immediate conversational context.
In AI-driven commerce, brands win by being selected by an agent, not by ranking on a search page. This shift favors brands with trustworthy, structured, and verifiable data over those with the largest advertising budgets, leveling the playing field for smaller, agile companies.
As users delegate tasks to AI agents, a new targeting framework emerges. Instead of targeting based on keywords or past behavior, brands can target users based on the specific task they are trying to accomplish (e.g., "write a report," "plan a trip"). This allows for hyper-relevant, solution-oriented advertising.