When auditing your tasks, apply a brutal filter: unless it requires your unique strategic thinking ("your brain") or your personal communication ("your voice"), you don't personally need to do it. It can be delegated or automated.
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Calculate your effective hourly wage, then aggressively outsource any task you can delegate for a quarter of that price. Reinvest the saved time into high-leverage activities only you can perform, effectively trading what the speaker calls 'pennies for gold bars'.
Juggling multiple roles requires moving beyond task management to actively managing mental capacity, or "cognitive load." This involves strategically delegating and letting go of responsibilities, even when ego makes it difficult, to focus on core strengths and prevent burnout.
The most efficient delegation method is using your voice, which is 2-3 times faster than typing. By sending voice notes to an assistant between meetings to capture takeaways and action items, you can process work in real-time and prevent tasks from accumulating into a daunting end-of-day list.
Founders often hoard tasks they dislike, feeling they shouldn't burden others. Shopify's CEO realized this leads to misery and that every task he dreaded was an exciting growth opportunity for someone else. This reframes delegation from burden-shifting to opportunity-creation.
Shift from being a doer to a director. Handle the initial 10% (creative direction, outcome definition) and the final 10% (review, final polish), while delegating the core 80% of execution to others or AI. This maximizes your unique input while leveraging others' time.
Effective delegation isn't just handing off a task. It's about codifying your personal preferences and decision-making process into a repeatable algorithm. This allows an assistant to replicate your desired outcomes autonomously over time, moving beyond simple task completion to genuine leverage.
Creators who feel they're 'too good' to hire help often suffer from a training failure, not a talent gap. Instead of replacing yourself, deconstruct your workflow. Delegate routine tasks (research, initial edits) to free yourself for the highest-value creative work.
Don't wait for a large budget to learn delegation. Start with inexpensive tools like ChatGPT to practice offloading tasks and articulating needs. This 'ladder of leverage' allows you to build the core skill of delegating, making you far more effective when you eventually hire human assistants and chiefs of staff.
Danny Meyer performs a quarterly audit of his daily tasks, identifying 20% of activities that others could do better. He frames delegating these as an act of generosity that enables team members to grow and frees him to focus on his unique value-adds.
Frame mundane life-maintenance tasks like eating, cleaning, and laundry as "humaning." By systematically outsourcing this work, you eliminate distractions from your primary goals. This allows you to create an environment of extreme focus, effectively doubling your productive output.