Dogfooding isn't enough. Founders should use every feature of their product weekly to develop a subjective feel for quality. Combine this with objective metrics like the percentage of unhappy customers and the engineering velocity for adding new features.
Related Insights
The belief that your current product is "a giant piece of shit" is a powerful motivator. This mindset ensures you are constantly seeking limitless opportunities for improvement. If you can't see flaws and feel a degree of humiliation about what you offer the public, you shouldn't be designing the product.
Top product builders are driven by a constant dissatisfaction with the status quo. This mindset, described by Google's VP of Product Robbie Stein, isn't negative but is a relentless force that pushes them to question everything and continuously make products better for users.
The most effective product reviews eliminate all abstractions. Forbid presentations, pre-reads, and storytelling. Instead, force the entire review to occur within the actual prototype or live code. This removes narrative bias and forces an assessment of the work as the customer will actually experience it.
To develop your "people sense," actively predict the outcomes of A/B tests and new product launches before they happen. Afterward, critically analyze why your prediction was right or wrong. This constant feedback loop on your own judgment is a tangible way to develop a strong intuition for user behavior and product-market fit.
