Avoid the trap of trying to achieve everything with one launch. Instead, define a single primary KPI—such as press mentions, sales rep message adoption, or a specific user action—and build the entire campaign strategy around optimizing for that one goal.

To test a specific tactic like out-of-home or connected TV, focus the entire campaign within one geographic region. By establishing a performance baseline before the campaign and then measuring the incremental lift in branded search or sales in that area, you can better isolate the tactic's true effect.

To prove marketing's ROI, run geo-fenced ad campaigns targeted at a specific set of retail locations. By comparing sales in these "test" stores against a control group of similar stores, you can measure the direct, incremental sales lift caused by your creative, providing black-and-white accountability.

Instead of relying on vague brand metrics, Float measured the success of its billboard campaigns by observing the direct lift in its performance marketing. Demo requests, website visits, and even Google and LinkedIn ad performance all increased by 30-50% during and after the OOH flights.

It's wrong to dismiss channels like billboards because they lack direct, one-to-one conversion tracking. Their purpose isn't immediate action but to build top-of-funnel awareness. When a potential customer later searches for your service, they are more likely to choose your company from the results because they recognize and have a pre-existing preference for your brand.

Tatari pioneered shifting TV ad measurement from traditional Nielsen reach metrics to performance-based outcomes like website visits, app installs, or sales. This allows brands to measure TV's impact with the same rigor they apply to digital channels, justifying spend and enabling optimization for the first time.

OOH advertising is most effective when it's not an add-on but the core connector in a media mix. It bridges the gap between physical and digital experiences, amplifying channels like social media and CTV, rather than operating in a silo.

To maximize ROI on their out-of-home spend, Float's media buying was highly scientific. They physically mapped the office addresses of their existing customers across the country, identified clusters in cities like Toronto, and then concentrated their billboard buys in those specific regions.

Shift the mindset from a brand vs. performance dichotomy. All marketing should be measured for performance. For brand initiatives, use metrics like branded search volume per dollar spent to quantify impact and tie "fluffy" activities to tangible growth outcomes.